Short but sucky.
I just had a call from a woman who, while pleasant enough, dropped a bomb that made my jaw go
She said she was trying to get her settings, and she called her service provider, and the "flatnoses" there were useless. "Flatnose" is a VERY derogotary term for a person of colour.
I was flabbergasted. I continued with the call, but I couldn't believe she said what she said. I'm one of 3 white people in the call centre. The other 98% of my colleagues are indian, coloured and black. It is NOT safe to assume that because I speak with an English accent that I am white.
One of my colleagues suggested that I should've told her frostily "Madam, I am a flatnose" and watch the subsequent pant-shitting. I just can't believe ppl still say stuff like that these days...
I just had a call from a woman who, while pleasant enough, dropped a bomb that made my jaw go
She said she was trying to get her settings, and she called her service provider, and the "flatnoses" there were useless. "Flatnose" is a VERY derogotary term for a person of colour.
I was flabbergasted. I continued with the call, but I couldn't believe she said what she said. I'm one of 3 white people in the call centre. The other 98% of my colleagues are indian, coloured and black. It is NOT safe to assume that because I speak with an English accent that I am white.
One of my colleagues suggested that I should've told her frostily "Madam, I am a flatnose" and watch the subsequent pant-shitting. I just can't believe ppl still say stuff like that these days...
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