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All this over telling him he was in the wrong place.... (long)
  #1  
Old 03-05-2013, 05:00 AM
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sld72382 sld72382 is offline
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Default All this over telling him he was in the wrong place.... (long)
This happened a couple of week ago, but I forgot to post it. I wonder how this guy is in real life.

He called looking for the billing dept which by this time was closed for the day.

Me: Thank you for calling [company] repair may I have your phone # please?

SC: SLOW THE FUCK DOWN YOU'RE TALKING NINETY MILES AN HOUR!

Me: *repeats again, nice and slow.* Who am I speaking too?

SC: I am (rude asshole).

Me: May I please verify your address please?

SC: God damn do you want my blood type too? It's *rattles off address.*

Me: How can I help you?

SC: I need to discuss something on my bill!

Me: I'm sorry sir but I'm in the repair dept. You're going to have to call billing when they open....

SC: You're full of shit! I remember speaking to you last week, in guess what the billing department!

Me: I never worked billing sir. I'm in repair, billing is closed but I can give you their....

SC: You're just trying to get out of doing your fucking job! Listen here you jackass you are helping me with this problem!

Me: Sir there is no need to hurl insults and use profanity just because I'm telling you billing is closed, please keep this call professional.

SC: Why should I keep this call professional when you answered the phone at ninety fucking miles an hour?!

Me: Sir, billing is really closed, they open tomorrow morning and you can call them then.

SC: Listen here you dipshit I want this problem resolved and I want it resolved NOW!

Me: Sir I already warned you once to keep this call professional....

SC: Listen here, I'm the customer! You are supposed to respect me. I don't have to respect you!

Me: Respect is a two way street sir.

SC: Yeah right! Are you going to to fix my issue or not?!

Me: You are going to have to contact billing tomorrow sir.

SC: You are full of shit! Your daddy probably got you this job you dumb dumb!

Me: Sir at this point I had to warn you twice to keep the call professional, one more time and....

SC: Kiss my ass!

Me: Okay, since you are only interested in hurling insults and cussing just because I told you to call billing tomorrow I'm going to have to release this call....

SC: You release this call and I'll take legal action you little shit! I mean it, do not.....

*Click.*

From what I could tell, he never called back. But man, all that just because I informed him he was misdirected.
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  #2  
Old 03-05-2013, 07:50 AM
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SilverOrb SilverOrb is offline
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Now now! You should have known better! He's a special snowflake. Special snowflakes get whatever they want whenever they want it. LOL

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  #3  
Old 03-05-2013, 05:08 PM
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taxguykarl taxguykarl is offline
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Tell me billing got a heads up about this guy
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  #4  
Old 03-05-2013, 06:26 PM
Cat Herder Cat Herder is offline
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You should've sent him to these guys:

http://youtu.be/2g0XMx1sFEA

I'm sure "Steve" and his boss, "Tony", would've taken care of him

WARNING: Video is NSFW

btw, I come from That Country

I come from the land of call centres
Where women glow and Bollywood thunders
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Old 03-05-2013, 07:26 PM
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PepperElf PepperElf is offline
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some people are like that. they think if they raise their voice they'll intimidate people into doing whatever is demanded. possibly because they do it to other people, or because they don't know how to ask nicely

when it fails them... they don't know how to handle it except to blow up more
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Old 03-05-2013, 08:13 PM
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Jester Jester is offline
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Quote:
Quoth Cat Herder View Post
You should've sent him to these guys:

http://youtu.be/2g0XMx1sFEA

I'm sure "Steve" and his boss, "Tony", would've taken care of him
There are a lot of online movies that are simply terrible. Terribly acted, terribly directed, terribly shot, and terribly conceived. This was NOT one of them.

THIS was utterly brilliant!
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Old 03-05-2013, 09:06 PM
Cat Herder Cat Herder is offline
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Quote:
Quoth Jester View Post
There are a lot of online movies that are simply terrible. Terribly acted, terribly directed, terribly shot, and terribly conceived. This was NOT one of them.

THIS was utterly brilliant!
My ancestral civilisation isn't reting on the laurels of the invention of the decimal numeral system . I take it you watched the movie "ass-ap", since you are neither a "son of an owl" nor a "person of low character".

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  #8  
Old 03-06-2013, 04:06 AM
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MoonCat MoonCat is offline
So it's supposed to do that?
  
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Oh, he's going to take legal action because you hung up on him, huh? Good luck with that. What an asshat.
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