Lying Lady and Weirdo Man
Me: Hello [phone spiel]
LL: Hello, I received a rate of $115 for tonight. I would like to book for that rate.
Me: Let me check the rate. *checks computer* Sorry, but the computer says that the rate's not $115, it's $189 for tonight.
LL: WHAT! HOW DID IT CLIMB SOOO HIGH! I RECEIVED A RATE OF $115 AND I WANT IT FOR THAT!
Me: I don't know why. I'm only going by my computer ma'am.
LL: I DONT'T WANNA DO BUSINESS LIKE THIS! GET ME YOUR MANAGER!
I go and get the manager. To my surprise he takes the call instead of hiding. I tell him everything, and pick up the extension so I can listen in.
Manager: Hello this is the manager. How may I help?
LL: YOUR LYING STAFF TOLD ME THAT THE RATE WAS $189! I WAS TOLD $149!
Me: *whispers to manager* She is lying. She told me someone said $115 before.
M: *to LL* Well let's check the computer. *checks computer* Well, she wasn't lying ma'am. The rate for tonight's $189.
LL: THAT'S ABSURD, I WAS TOLD $149 EARLIER AND I WANT IT FOR THAT! BLAH BLAH YOUR COMPANY'S A DISGRACE YADDA YADD!
Me: *pleads to manager* Don't book with her, she's a crazy psycho!
M: *ignores me, to LL* Well, $149 seems ok....I'll book it for that.
LL: *suddenly calms down* Fine.
The manager takes down all her info, and makes the reservation. He repeats the reservation back to her and is about to hang up and when pulls out this gem:
LL: So...my rate's $115, right?
WTF!
I think I'll call out tonight.
Then after LL, this weird man came a knocking. He looked like the vendor from the bakery across the street so I let him in. He wasn't.
WM: *begging* Please! I need to buy a coffee!
Me: We aren't a coffee shop...
WM: I'll do anything! Pay anything!
Me: We don't sell coffeee here...but you MAY have one cup if you leave right after.
WM: OK! ok!
I go to the back to file some reports. Five minute later I hear this:
WM: *yelling* MISS! MISS!
I go back out.
Me: Yessssssss?
I thought he'd just say thank you like most beggars, but he just seriously lifted his index finger at me, and turned and dashed out. Uh? What's that mean? I know the lifting the middle finger means, obviously, but the index finger? I asked my manager and he thought it meant "you're #1". No, it didn't seem to fit. My coworker thinks it means "I owe you one" and I think it's probably true. Or maybe he got confused and lifted he wrong finger. Equally possible.
Me: Hello [phone spiel]
LL: Hello, I received a rate of $115 for tonight. I would like to book for that rate.
Me: Let me check the rate. *checks computer* Sorry, but the computer says that the rate's not $115, it's $189 for tonight.
LL: WHAT! HOW DID IT CLIMB SOOO HIGH! I RECEIVED A RATE OF $115 AND I WANT IT FOR THAT!
Me: I don't know why. I'm only going by my computer ma'am.
LL: I DONT'T WANNA DO BUSINESS LIKE THIS! GET ME YOUR MANAGER!
I go and get the manager. To my surprise he takes the call instead of hiding. I tell him everything, and pick up the extension so I can listen in.
Manager: Hello this is the manager. How may I help?
LL: YOUR LYING STAFF TOLD ME THAT THE RATE WAS $189! I WAS TOLD $149!
Me: *whispers to manager* She is lying. She told me someone said $115 before.
M: *to LL* Well let's check the computer. *checks computer* Well, she wasn't lying ma'am. The rate for tonight's $189.
LL: THAT'S ABSURD, I WAS TOLD $149 EARLIER AND I WANT IT FOR THAT! BLAH BLAH YOUR COMPANY'S A DISGRACE YADDA YADD!
Me: *pleads to manager* Don't book with her, she's a crazy psycho!
M: *ignores me, to LL* Well, $149 seems ok....I'll book it for that.
LL: *suddenly calms down* Fine.
The manager takes down all her info, and makes the reservation. He repeats the reservation back to her and is about to hang up and when pulls out this gem:
LL: So...my rate's $115, right?
WTF!
I think I'll call out tonight.
Then after LL, this weird man came a knocking. He looked like the vendor from the bakery across the street so I let him in. He wasn't.
WM: *begging* Please! I need to buy a coffee!
Me: We aren't a coffee shop...
WM: I'll do anything! Pay anything!
Me: We don't sell coffeee here...but you MAY have one cup if you leave right after.
WM: OK! ok!
I go to the back to file some reports. Five minute later I hear this:
WM: *yelling* MISS! MISS!
I go back out.
Me: Yessssssss?
I thought he'd just say thank you like most beggars, but he just seriously lifted his index finger at me, and turned and dashed out. Uh? What's that mean? I know the lifting the middle finger means, obviously, but the index finger? I asked my manager and he thought it meant "you're #1". No, it didn't seem to fit. My coworker thinks it means "I owe you one" and I think it's probably true. Or maybe he got confused and lifted he wrong finger. Equally possible.
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