I was reminded of this story by this thread: http://www.customerssuck.com/board/s...d.php?t=102024
We get a call from an angry man saying that his daughter's credit card information had to have been stolen, blah blah blah, she was buying things from our store and she'd claimed she'd never bought anything from our store. His daughter's credit card was actually a card attached to his own account, just with her name on it.
Then she changes her tune and claims that the bar she works at ran out of Red Bull so she had come over to our store and bought 250 dollars worth of Red Bull. Of course when this is said (later on) I snicker. If someone had bought that much Red Bull, I'm telling you, EVERYONE would have known. Mainly because they can't help but chitter on about weird orders all the time. Not to mention if she had wanted that much Red Bull we would have had to get her CASES of it out of the back room as there is not that much Red Bull in the cooler. That would have created a stir.
So, Manager goes and tells the man that there is no way anyone bought that much Red Bull from our store and proceeds to look it up on the sales reports. Voila. No purchases of Red Bull.
Turns out little daughter dearest was charging the card for ridiculous things and telling him that she'd be reimbursed or her card information must have been stolen, etc etc so that dad would dispute the charges or forget them. I have a feeling this was the last time this ever happened consider how mad this guy was.
And THIS is why my kids aren't having cards until they have their own bank account.
We get a call from an angry man saying that his daughter's credit card information had to have been stolen, blah blah blah, she was buying things from our store and she'd claimed she'd never bought anything from our store. His daughter's credit card was actually a card attached to his own account, just with her name on it.
Then she changes her tune and claims that the bar she works at ran out of Red Bull so she had come over to our store and bought 250 dollars worth of Red Bull. Of course when this is said (later on) I snicker. If someone had bought that much Red Bull, I'm telling you, EVERYONE would have known. Mainly because they can't help but chitter on about weird orders all the time. Not to mention if she had wanted that much Red Bull we would have had to get her CASES of it out of the back room as there is not that much Red Bull in the cooler. That would have created a stir.
So, Manager goes and tells the man that there is no way anyone bought that much Red Bull from our store and proceeds to look it up on the sales reports. Voila. No purchases of Red Bull.
Turns out little daughter dearest was charging the card for ridiculous things and telling him that she'd be reimbursed or her card information must have been stolen, etc etc so that dad would dispute the charges or forget them. I have a feeling this was the last time this ever happened consider how mad this guy was.
And THIS is why my kids aren't having cards until they have their own bank account.
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