Courtesy of my Mom at the Customer Desk at K-Mart

[lupo pazzesco]

So, I'm on the phone with my mother after she's had a hard day's work at the service desk at K-mart. She told me about one of her SC experiences, and I thought I'd share.

Apparently, a woman had come in with three bras and shapewear, that she had wanted to return. she had bought them yesterday, with a BOGO 1/2 off. N o problem, she had the receipt, all was well, and mom started to do the refund.

My mom, however, only saw 2 bras and the shapewear on the receipt.

Mom told the woman said she couldn't see the third bra on the receipt. At which point the woman threw a fit.

SW: I don't care, I bought them all yesterday, I want a refund.
Mom: <Showing the woman on the receipt> Well, it looks like you were only rung up for two, not the three.
SW: I don't care! I bought them all yesterday! I want a refund!
Lather, rinse, repeat. Ad nausum.
Mom: I can't give you your money back when you got a FREE bra, you shouldn't complain! (although she was much more polite than that, of course!)

[Kirkygirl]

Another reason you do not piss moms off. I work with quite a few ladies who are moms. My own mom is awesome, and I know that if you piss off a mom, you quite literally will get pissed on.

Good on your mom for doing her job so well. I guess with raising you, she learned the meaning of patience.

[marasbaras]

Simple solution:

1. Don't argue.

2. Refund 100% of the purchase price.

3. Take all of the items.

4. Win.

[lupo pazzesco]

Another reason you do not piss moms off. I work with quite a few ladies who are moms. My own mom is awesome, and I know that if you piss off a mom, you quite literally will get pissed on.

Good on your mom for doing her job so well. I guess with raising you, she learned the meaning of patience.

What's that supposed to mean? I was a perfect little

Really! I was!!

Why is everyone looking at me like that...?

[Estil]

At which point the woman threw a fit.

Yeah, the cheater threw a fit because she got caught.

[Crazeyal]

*I* would have immediatly called SECURITY and informed them that this woman was coming forward with proof of her THEFT and needed to be watched while the POLICE were called.