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Heard the doorbell go off and watched as a man hurried out the door. I went out into the lobby to clean up and found one of our white engraved ceramic mugs on one of the tables, still hot and with a couple drops of coffee still in the cup.
We are not a cafe that offers ceramic cups for beverages. We sell them. This asshat took a cup off our merchandise shelf and used it and left it behind. I can hope he got this idea from Starbucks, but I was under the impression that even there, you have to ask for a mug. Even so, we served him coffee in a styrofoam cup so he had no real business taking one off the shelf. Especially since there was a price tag on the bottom.
At fifteen minutes to close two college boys walked in (which was disappointing because I was in the middle of mopping up last minute footprints and had to stop on their account). They walked over to the barstool area and set up a laptop and proceeded to giggle over it and not order anything for five minutes. My coworker and I were trying to get our last minute chores done, but didn't want to throw out donuts in front of them. After five minutes we asked if they were going to buy any donuts because we had to clean out the case, and they jumped up going "Oh yes! Sorry!"
aaaand proceeded to order two boxes of joe. (Twenty small cups of coffee.) So I had to put on 4 more pots of coffee only to wash them for a second time 10 minutes later. Because of these asshats, I ended up not getting the mopping done until after closing time, or counting my drawer down, or cleaning out the donut case, or getting all the coffee pots cleaned, or mopping the floors. We ended up clocking out 30 minutes past close (on a good night we can get out within ten minutes). Just... urgh. /vent
We are not a cafe that offers ceramic cups for beverages. We sell them. This asshat took a cup off our merchandise shelf and used it and left it behind. I can hope he got this idea from Starbucks, but I was under the impression that even there, you have to ask for a mug. Even so, we served him coffee in a styrofoam cup so he had no real business taking one off the shelf. Especially since there was a price tag on the bottom.
At fifteen minutes to close two college boys walked in (which was disappointing because I was in the middle of mopping up last minute footprints and had to stop on their account). They walked over to the barstool area and set up a laptop and proceeded to giggle over it and not order anything for five minutes. My coworker and I were trying to get our last minute chores done, but didn't want to throw out donuts in front of them. After five minutes we asked if they were going to buy any donuts because we had to clean out the case, and they jumped up going "Oh yes! Sorry!"
aaaand proceeded to order two boxes of joe. (Twenty small cups of coffee.) So I had to put on 4 more pots of coffee only to wash them for a second time 10 minutes later. Because of these asshats, I ended up not getting the mopping done until after closing time, or counting my drawer down, or cleaning out the donut case, or getting all the coffee pots cleaned, or mopping the floors. We ended up clocking out 30 minutes past close (on a good night we can get out within ten minutes). Just... urgh. /vent
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