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Thats two counts of failure!

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  • Thats two counts of failure!

    As usual, computers are just kinda incidental.

    Customer calls in to the computer shop looking for an ac adapter for a laptop. (They didn't ask for it directly, but I figured out what they needed)

    I ask for the model number of the laptop. Customer responds by describing the head of the power plug. (Thats once!)

    That doesn't really help me, and I tell him so. I ask again for the model number, explaining that the adapters are (relitavely) unique to their laptops.

    Response: I don't have it with me. I'll call you back. (Thats twice!)

    You'd think that people would have learned by now
    "Sir... sir... diagnosing computer problems over the phone is like diagnosing brain cancer with a pointy stick"
    -ahanix1989, inspired by bash.org

  • #2
    You'd think that people would have learned by now
    People do. Sometimes. I guess to some people, model numbers are a relatively new concept, lol.
    MMO Addicts group

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    • #3
      SC: Theres more than one type of (accesory)? Dont be ridiculous, give me what I want NOW!
      Or
      SC: What, you don't remember me, I bought this (Doorbuster deal) and I was the only one, you've got to remember the model number, you know the thing with the wotsit doodad.

      Any of those ring a bell?
      A PSA, if I may, as well as another.

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