I had finished my shopping and I was queueing at the till behind a smiling elderly lady while the cashier (a new girl) was helping a couple who was having some problems with their credit card. All nice and polite though, that went fine.
Behind me arrives a woman holding a single loaf of bread. Sheasks demands that I let her go through as she has only one item and I had several (I had a dozen or so). I shrug and let her pass, and the nice lady in front of me lets her through as well.
This woman sets her loaf of bread down and starts huffing and puffing while the cashier is still busy with the couple. As we (all) wait, arrives a man with two handbaskets FULL of stuff. He makes a beeline for the "loaf of bread" woman, and empties his baskets next to the bread. From "only one item" to a sizable shopping trip.
Just in that moment, the cashier had finished solving the problem that couple had (again - it looked and sounded all nice. Technical issue, cashier not very experienced, patient and understanding customers). Before she even starts scanning the "loaf-woman" items, the elderly lady in front of me starts. Beware the nice ones, indeed.
EL (Elderly Lady) "You asked us to go through saying you had a single item and now you have a lot of stuff. Are you not even ashamed?"
LW (Loaf Woman) doesn't react.
EL "Hey, I'm talking to you. You danced in, put yourself in front of an older woman and a man who has clear issues standing {note: I had some pretty painful problems with my feet, all nearly fine now} and now pretend you don't even hear me? You are NOT AN HONEST PERSON."
I was watching the play unfold, while the cashier seemed somehow nervous and called the Shop Manager. The Manager arrives.
SM (Shop Manager) "What seems to be the problem, [Cashier]?"
LW "That woman is insulting me."
EL "The cheek!"
(they explain the situation)
SM "I'm afraid there is nothing I can do, but {stares at LW} please refrain from this kind of behaviour."
Once LW had left, EL apologised to the Cashier for having caused a scene "But she deserved it".
Behind me arrives a woman holding a single loaf of bread. She
This woman sets her loaf of bread down and starts huffing and puffing while the cashier is still busy with the couple. As we (all) wait, arrives a man with two handbaskets FULL of stuff. He makes a beeline for the "loaf of bread" woman, and empties his baskets next to the bread. From "only one item" to a sizable shopping trip.
Just in that moment, the cashier had finished solving the problem that couple had (again - it looked and sounded all nice. Technical issue, cashier not very experienced, patient and understanding customers). Before she even starts scanning the "loaf-woman" items, the elderly lady in front of me starts. Beware the nice ones, indeed.
EL (Elderly Lady) "You asked us to go through saying you had a single item and now you have a lot of stuff. Are you not even ashamed?"
LW (Loaf Woman) doesn't react.
EL "Hey, I'm talking to you. You danced in, put yourself in front of an older woman and a man who has clear issues standing {note: I had some pretty painful problems with my feet, all nearly fine now} and now pretend you don't even hear me? You are NOT AN HONEST PERSON."
I was watching the play unfold, while the cashier seemed somehow nervous and called the Shop Manager. The Manager arrives.
SM (Shop Manager) "What seems to be the problem, [Cashier]?"
LW "That woman is insulting me."
EL "The cheek!"
(they explain the situation)
SM "I'm afraid there is nothing I can do, but {stares at LW} please refrain from this kind of behaviour."
Once LW had left, EL apologised to the Cashier for having caused a scene "But she deserved it".
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