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We're sort of famous! |
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01-16-2007, 07:11 PM
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Just some guy
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Join Date: Jul 2006
Location: Wiffletown
Posts: 11,248
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We're sort of famous!
http://redtape.msnbc.com/2007/01/win...sto.html#posts
We helped the author with a few tips from our side of things, since he approached us nicely. Have a read, and please note that Barefootgirl and Spiffy were also contributors, so credit where it's due, please  The rest of the moderating team gave Mexican waves and critique as appropriate.
Rapscallion
Last edited by Rapscallion; 01-16-2007 at 07:15 PM.
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01-16-2007, 08:00 PM
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Just some guy
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Join Date: Jul 2006
Location: Wiffletown
Posts: 11,248
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If anyone visting from the article feels like signing up to read (more for registered members), it's free, there's no advertising or spamming, and we generally don't bite 
I've had a few email bounces from either mis-typed email addresses or non-existant emails, so if you didn't get your validation email, try checking that in your profile and altering if necessary. We don't harvest email addresses. I hate spam more than most people, so I'm not going to do that to anyone else.
Rapscallion
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01-16-2007, 10:29 PM
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Yes, I am A REAL GHOST HUNTER
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Join Date: Jul 2006
Location: Ohio
Posts: 3,094
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It is about time, we are famous
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01-17-2007, 12:56 AM
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TechDispatch&EmotionalSupport
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Join Date: Jan 2007
Location: P-town, IL
Posts: 1,652
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That article is how I found y'all. Great article, and I really appreciated your contributions, as they were right on the money!
__________________
"In the end I was the mean girl/or somebody's in between girl"~Neko Case
“You don't need many words if you already know what you're talking about.” ~William Stafford
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01-17-2007, 01:28 AM
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Fried Chicken!
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Join Date: Dec 2006
Location: Wisconsin
Posts: 320
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Whee, now our bosses / customers are going to read this
__________________
I've been here for two years, work harder than most others, and I'm getting paid $1.80 an hour
less than the 17 year old slacker you hired two months ago. Maybe that's why I'm not chipper at work.
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01-17-2007, 02:24 AM
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Member of the T Plush fan club
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Join Date: Jul 2006
Location: adding to the male harem
Posts: 9,798
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We weren't famous before the article? 
I liked these points:
7: Be reasonable and retain a sense of perspective. Decide whether or not throwing a fit over a small inconvenience or 20 cents or so is worth losing your dignity, or the risk of verbally assaulting an innocent representative of the company. Threats of legal action go one of two ways -- either you're seen as blowing things out of proportion with an empty threat or you will be referred to the company's lawyers as it then becomes a legal matter for which the phone representative cannot help you.
8: Consider seeing a therapist if you find yourself screaming at a powerless representative.
9: Accept that sometimes you cannot be helped. There will be some circumstances when the entire company cannot do anything for you. Sometimes, the only answer the service reps can give is, "no."
__________________
Unseen but seeing
oh dear, now they're masquerading as sane-KiaKat
There isn't enough interpretive dance in the workplace these days-Irv
3rd shift needs love, too
RIP, mo bhrionglóid
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01-17-2007, 03:00 AM
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Noli nothis permittere te tere
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Join Date: Jul 2006
Posts: 1,897
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hahahah
youareoutofajob.com
HAHAHA thats funny 
__________________
I wasnt put on this earth to make you feel like a man ~ Mary Bertone
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01-17-2007, 03:04 AM
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¯\_(ツ)_/¯
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Join Date: Jul 2006
Location: burning pink camo dumpster
Posts: 14,081
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Awesome! Totally awesome!
Some of those things can also be applied to complaint letters and face-to-face interactions.
__________________
Knowledge is power. Power corrupts. Study hard. Be evil.
"I never said I wasn't a horrible person."--Me, almost daily
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01-17-2007, 03:59 AM
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Lunatic posing as normal!
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Join Date: Jul 2006
Location: My own little corner of insanity
Posts: 5,608
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Quote:
Quoth Kiwi
youareoutofajob.com
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I wasn't sure what you were talking about at first, Kiwi, then I saw "Andy's" comment about halfway down:
"Seems like CustomersSuck.com would be named "Youareoutofajob.com" if companies really cared about their customers."
__________________
Too tired of living and too tired to end it. What a conundrum.
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01-17-2007, 05:16 AM
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Your mother was a hamster
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Join Date: Jul 2006
Location: Victoria BC, Canada
Posts: 354
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LMAO...Nice one Ree...
Bring 'em on!! Bring 'em all on!!
*loads both pistols with shrapnel*
I'll cover all of ya...YAHARR!!
*Stands guard dilligently & awaits the assault of SC types*
__________________
"I reject your reality and substitute my own"....Adam Savage-Mythbuster
Must remember to stop using "brain of death" on slower morons.... I meant customers.
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