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I accidentally overcharged my customer (my point of sale uses a touchscreen so stray fingers can cause a customer's payment to be bigger) and refunded the difference when the customer kindly mentioned.
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It's called common sense for a reason -
I've done it too. Sounds like the customer understood that mistakes happen. If it was promptly and courteously corrected, don't beat yourself up."Crazy may always be open for business, but on the full moon, it has buy one get one free specials." - WishfulSpirit
"Sometimes customers remind me of zombies, but I'm pretty sure that zombies are smarter." - MelindaJoy77 -
What matters is the consumer caught it and you made it right.Customers should always be served . . . to the nearest great white.Comment
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Wouldn't be a big deal to me if you corrected right away. In fact, I'd thank you."Is it hot in here to you? It's very warm, isn't it?"--Nero, probablyComment
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