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  • Grand Re-Opening...for the SC

    We re-opened our main library after 2 years of it being closed for re-modeling (we now have Wi-Fi...woo hoo).

    Part of the re-opening celebrations included Wii children (upstairs) and for the adults (downstairs). I"m helping with the adults. Besides bowling, baseball and Big Brain games, we had American Idol Karaoki and Guitar Hero. Of course, I had trouble with Guitar Hero.

    Woman #1 wanted to play NOW! Ok, she didn't say "I want to play now!" But she came up to me and asked if there was a sign-up sheet for Guitar Hero. I tell her no. That she just had to stand and wait for her turn. People so far have been good to play once and ask who else wants to go (which ends up surprising me with woman #2). So she goes over there and waits a min. (yes, a minute) and she leaves.

    Woman #2 was sitting watching her son play Guitar Hero. It's set up for 2 players all day. Now I'm busy with other games, but in general I'm keeping my eye out and it people have been letting others play. Now kids have been coming in, and even though we want just the adults to play, since most library cater to kids, we allow the kids to play since there really isn't much traffic. So anyway, I see the kids' turn end and I call out "who's next?" and one kid doesn't give up his guitar. I said there were other kids who wants to play. The kid says that they are letting the winner play with the next kid. I say that that doesn't allow many people to play, that he has to let someone else to play. Of course, his momma doens't like that. She says something like, "the way they are playing is lettign the winner play the next person." I say, "did he play just now?" And she said yes, so I told her that other people need a turn, that he has to give up the guitar. and man, if looks could not just kill but incenerate your whole family tree then I would be dead with my entire family. So stupid me, I say, "Don't you hate me." So of course she gets all angry, says she is going to report me, says, "You don't know who I am" (um, an SC?). And I get a supervisor and she tells the supervisor "I didn't tell her anything." Huh, why quibble?

    Today is day 3 of opening day. A couple shows up and circle me like friendly vultures. I don't know who to look at since they split up. Finally one asks me "what floor is this?" I tell him "2nd floor." He asks "What is on the second floor?" And I say "000's ( pronounce it as "zero zero zeros) to 700's. What are you looking for?" He says he doesn't know what that means. The wife says to me, "you look tired" and laughs . He asks what is on this floor and I say, "Well, it will take me two hours to tell you. What are you looking for?" He then says "never mind" and walks off with his wife. As if I wasn't helpful. Not like I could have said "books,"* because that would be sound smart alec-y. I couldn't list everything we have; that would be like calling Wal-Mart and asking them "what do you sell?" There is a ton of stuff. Most of the time people ask "what dod you have" and if I list them then the question would be, "Well, I really want to know if you have this..." Like it's a hassle to ask that in the first place.

    *Granted, first floor has computers, dvds, cds, books on cd and the check-out counter. Third floor has 800-900s and Reference books and periodicals. Fourth has the Childrens' and Teens' rooms. But I wasn't going to spend the time saying "we have books on library science, consulting, humanism, journalism, books on bibliography, computer books-programming, learning how to use it-, Ripley's Believe it or not, world records, Matthew Lesko-type books, books on books (book buying, book recomendations), books on periodicals, language (not learning a language, but about, for ex., phrase origins), The Onion, Darwin Awards...and that is just the 000's.
    Last edited by depechemodefan; 06-03-2008, 01:14 AM. Reason: spelling
    Time! Time! Time is what turns kittens into cats.

    Don't teach me a lesson; all I learn is that you are an asshole.

    I wish porn had subtitles.

  • #2
    I think anyone who can't follow any sort of signs in a library or even ask a respectable question and wait for an answer are the people that should feel most embarrassed.

    "Whats on this floor?"
    "Depends, what are you looking for?" (as in, "I can help you! what do you need?!")
    "YOU DON'T KNOW WHAT YOU'RE TALKING ABOUT!"

    No, I believe YOU don't know what you're talking about

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    • #3
      If I am at a new library, I will look around. But I might also ask what is on the floor, if I am having a little bit of time.
      Under The Moon Paranormal Research
      San Joaquin Valley Paranormal Research

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      • #4
        I've found that libraries often have signs. They work.
        "Always stand near the door." -- Doctor Who

        Kuya's Kitchen -- Cooking, Cooking Gadgets, and Food Related Blather from a Transplanted Foodie

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        • #5
          "Don't you know the Dewy Decimal system!" - Conan the Librarian

          I was taught Dewy in grade 5... and if that fails me there are usually signs, and indexes, and computers everywhere.

          (Whatever you do, don't ask that guy about late fees...)
          *There is no greater gift than to be reborn with every heartbeat*
          *Grudges should only be held for as long as it takes to deliver a proper vengence!*

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          • #6
            I don't know the Dewey Decimal system. Why bother learning it? I look up what I want in the card file (now the computer), find the shelf that has a range of numbers that include the number I want, and find the book. They are sorted ... gosh, by NUMBER.
            "Always stand near the door." -- Doctor Who

            Kuya's Kitchen -- Cooking, Cooking Gadgets, and Food Related Blather from a Transplanted Foodie

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            • #7
              Ugh, Dewy's Decimal System makes my brain hurt. Although it is somehow logic, I could never get acustomed to that kind of logic.
              "I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question."

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              • #8
                Quoth marasbaras View Post
                I don't know the Dewey Decimal system. Why bother learning it? I look up what I want in the card file (now the computer), find the shelf that has a range of numbers that include the number I want, and find the book. They are sorted ... gosh, by NUMBER.
                Quoth Samaliel View Post
                Ugh, Dewy's Decimal System makes my brain hurt. Although it is somehow logic, I could never get acustomed to that kind of logic.
                Seems logical to me. Just look up the book (or author) in the card catalog or on the computer (which is a LOT faster) and then find the number listed on the spine of the book you want. Kinda like directions to where you're going. If you have a numbered street system and an address on that street and everything is laid out on a grid, you can pretty much find anything.
                You'll always miss 100% of the shots you don't take,and statistically speaking, 99% of the shots you do take.

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                • #9
                  Alot of people do not understand the dewey decimal system. The dude probably didn't understand what 000 - 700 meant. My local library is rather large, and not only provides a map at the front door, but a general outline of the number system. Saves them tons of time.
                  Tamezin

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                  • #10
                    I don't mind people asking me where things are, if they are a bit specific, like "where are the cds?" or "where are the automotive repair books?" Asking "what do you have?" really means is "If I tell you what I want, you will tell me you don't have it so I'm going to trick you into telling me if you have what I want by just listing everything you have."

                    If you look up things in the catalog and get a Dewey number, it will tell you where to go. It's just when you expect the Psychology and Philosophy books to be by the Socoiology and Anthropology books that you get a rude surprise. Or you try to find biographies on artist arn't with the biographies, they are with the art books. Sometimes Dewey doesn't make sence, that's why it's always helpful to go to the catalog or a librarian.

                    The dude probably didn't understand what 000 - 700 meant.
                    But sometimes that's what people want. Like they looked up a book in the catalog on another floor and are not sure which floor they went to.
                    Last edited by depechemodefan; 06-03-2008, 04:53 PM. Reason: appendum
                    Time! Time! Time is what turns kittens into cats.

                    Don't teach me a lesson; all I learn is that you are an asshole.

                    I wish porn had subtitles.

                    Comment


                    • #11
                      Quoth depechemodefan View Post
                      Today is day 3 of opening day. A couple shows up and circle me like friendly vultures. I don't know who to look at since they split up. Finally one asks me "what floor is this?" I tell him "2nd floor." He asks "What is on the second floor?" And I say "000's ( pronounce it as "zero zero zeros) to 700's. What are you looking for?" He says he doesn't know what that means.
                      Well, you could have just told him you had most of the non-fiction on that floor... seems like an accurate enough answer, and if he had persisted with "well, what kinds?", THEN I would have considered him some kind of idiot.
                      GK/Kara/Jester fangirl.

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                      • #12
                        [QUOTE=Leopardmadcat;344836]"Don't you know the Dewy Decimal system!" - Conan the Librarian

                        I was taught Dewy in grade 5... and if that fails me there are usually signs, and indexes, and computers everywhere.

                        I thought most American libraries had abandoned Dewey in favor of LLC since Dewey is proprietary.
                        Proud to be a Walmart virgin.

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                        • #13
                          Well, you could have just told him you had most of the non-fiction on that floor... seems like an accurate enough answer, and if he had persisted with "well, what kinds?", THEN I would have considered him some kind of idiot.
                          Yeah, that might work, though I have encounters with people who don't know the difference between fiction and non-ficiton. But I think that is the best answer I could have given, thanks.

                          This SC comes in today and decided to be put out because the newspaper showed we had a return desk, but we don't have anything labeled as a return desk. And signs are in English and Spanish and he says, "What if my primary language was French?" Then he harps about the non-signage and thank Jesus my manager was right behind me so I refer him to her. He wanted to be e-mailed when we finally put up the sign for the return desk.

                          Then a co-worker told me he was a retired manager from one of our libraries. Gah, why is he harrassing us, doesn't he know any better? Or was he so traumitized by working for the library he wants to take it out on everyone?

                          I thought most American libraries had abandoned Dewey in favor of LLC since Dewey is proprietary.
                          University libraries use LLC. Most public still use Dewey.
                          Last edited by depechemodefan; 06-03-2008, 08:23 PM.
                          Time! Time! Time is what turns kittens into cats.

                          Don't teach me a lesson; all I learn is that you are an asshole.

                          I wish porn had subtitles.

                          Comment


                          • #14
                            Quoth Leopardmadcat View Post
                            "Don't you know the Dewy Decimal system!" - Conan the Librarian
                            Woot! UHF reference!

                            I was taught the Dewey Decimal system in school, too, but I've forgotten it...

                            That guy should've been more specific on what he wanted. Even if he'd said, "Do you have any books on astronomy?" without specifying a number, I'm sure the OP could've helped him.
                            I don't have an attitude problem. You have a perception problem.
                            My LiveJournal
                            A page we can all agree with!

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                            • #15
                              Well, you could have just told him you had most of the non-fiction on that floor... seems like an accurate enough answer, and if he had persisted with "well, what kinds?", THEN I would have considered him some kind of idiot.
                              Yeah, that might work, though I have encounters with people who don't know the difference between fiction and non-ficiton. But I think that is the best answer I could have given, thanks.
                              Now that I think about it more, not all the non-fictions are on the second floor. If I said, "some of the non-fiction books" he might ask "which ones?"

                              NOt really an SC, since he wasn't acting like a butthead, but it was inconvenient for me.
                              Yesterday from 11:45-11:55 I had no customers. I have lunch at 12 but no one will releave me until 12:15. At 1pm I had to be back. So I was planning to leave at 12, if I had no cutomers. Boo hoo if you have to wait for someone to help you, I want my damn lunch hour. Of course, a man comes up at 11:55 wanting a library card. So he fills out the form, and gives me the id. After I input his info. and give him his card, he decides that his 3 step-daughters should get cards. Of course, he isn't filling out the forms while he was standing there doing nothing while I input his info. But thank Jesus that the co-worker who was to relieve me at 12:15 came around 12:05 and I left him with her.

                              If you are asking why no one was to releive me at 12, the higher ups decided that the night crew will come in at 12:15 and leave at 9:15, so that if any patron takes their time checking out (ie, after 9pm) no one will work extra. Granted, if all the customers leave at 9, and there is no reason to wait to 9:15...everyone's stuck waiting until 9:15. Because God knows no one had to have a short lunch because they were replace 10 min into their lunch.
                              Time! Time! Time is what turns kittens into cats.

                              Don't teach me a lesson; all I learn is that you are an asshole.

                              I wish porn had subtitles.

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