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See this thread for the man's beginning. He was the encounter heinous enough to spur my registration and first posting, here.
Background: The man's an entitlement-ridden PICKY son of a bitch who made my night a misery, a couple months ago. After surviving check-in, I had to move him from room to room because everything was "soiled". I fended off his demands for monetary compensation and finally settled him for the night. He is called "Cheerios Man" because he got a cup of our cheerios and instead of taking that to his room, he wandered my lobby, in the middle of the night, just LOOKING at stuff.
He's back. WAS back, at the time I write this, thank God. When I checked him in, yesterday, he recognized me with warmth and favor. I vaguely remembered his face, so didn't deny our previous acquaintence. He had family with him, this time. Warning bells sounded when he mentioned that we'd had "some problems" finding him a good room, last time. Sure enough, the first room I sent him to was quite unacceptable. Second one was a winner, thankallthat'sholy.
He came down, later, so his son could noodle around with the snack machine. I had other customers at the desk and was only mildly aware of his presence. Until he left. And I could see that once again, he was carrying a cup of cheerios. I have never been more terrified of a customer than that moment. HE WAS BACK, oh god.
Background: The man's an entitlement-ridden PICKY son of a bitch who made my night a misery, a couple months ago. After surviving check-in, I had to move him from room to room because everything was "soiled". I fended off his demands for monetary compensation and finally settled him for the night. He is called "Cheerios Man" because he got a cup of our cheerios and instead of taking that to his room, he wandered my lobby, in the middle of the night, just LOOKING at stuff.
He's back. WAS back, at the time I write this, thank God. When I checked him in, yesterday, he recognized me with warmth and favor. I vaguely remembered his face, so didn't deny our previous acquaintence. He had family with him, this time. Warning bells sounded when he mentioned that we'd had "some problems" finding him a good room, last time. Sure enough, the first room I sent him to was quite unacceptable. Second one was a winner, thankallthat'sholy.
He came down, later, so his son could noodle around with the snack machine. I had other customers at the desk and was only mildly aware of his presence. Until he left. And I could see that once again, he was carrying a cup of cheerios. I have never been more terrified of a customer than that moment. HE WAS BACK, oh god.
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