Relatively tame weekend, but a few annoyances.
So, wait... how many?
So at my workplace, we sell tickets. If you buy 5 or more at a time, you save 50 cents per ticket. The downside is if you buy less than you wanted and need, like, 1 or 2 more, those are full price.
So this woman buys 5 tickets, but really needed 7. I get a Manager (who is also my sister) and ask her about it. She says just to take the 5 back, ring up another 7, and charge the difference.
That's pretty much the end of this story. Easily solved, and I was able to sell the 5 tickets to the next person who came up wanting 10, so no messy paperwork to deal with.
Was $10 really worth it?
I haven't gotten the whole story yet, but when I went in yesterday, I was warned first by the cashier I was relieving and then by my sis that said cashier had been scammed out of 10 dollars by some guy who was still there. I asked for a description and got a VERY vague one. They both left before I could get the details. Boo... Fortunately, I got out unscammed.
I know the sodas are overpriced, but c'mon...
Someone DID try to scam me out of sodas, though. It's nearing closing time, but we still have some people in the place. A woman comes up and asks if she can get a new cup of soda, since her daughter spilled it once they walked out the door. Now, I'm not really sure what the protocol is on this, but since the managers were MIA, and would probably do this anyway, I asked her to bring me the cup, and I'd refill it. Now, I asked for the cup because I'm also aware that some people will say anything to save the 2.50 it costs for a cup of soda (yeah, overpriced). She shows up with her friend, who snagged a couple of the small cups that go with the pitchers, and aren't sold individually. From what I could see, neither of them had kids. I filled the cups with water and they went on their way.
Not really SCs, but it happens ALL THE TIME!
People constantly come up to me at the register and tell me about a game that's broken/takes their tickets. I have no idea why this is. The prize counter is maybe 10 feet to my left, and it just seems obvious that's where you'd go for the game problems. They deal with the tickets, and often have nothing better to do. They don't even have cash over there. I have to guard the monies~!
So I just directed them to the prize counter. No big deal, but it happens SO OFTEN! T-T
And speaking of switcheroos, why do people ask for change at the prize counter? It's pretty obvious we have no register around. The cases that make up the counter are clear glass and filled with toys and candy. You can easily see behind the counter where a wall is covered in MORE games, and a back counter with games, the machine to weigh tickets, and open cubbies for restocking. Nothing even looks REMOTELY like a cash register.
Now, the only thing I can think of is that they expect one of us to go over to the cashiers, interrupt whatever they are doing, and basically jump to the front of the line so you can get your singles. Sorry, nothin' doin'. You can wait in line just like everyone else.
The only time we do that is when someone wants to pay the difference for some prize in cash. And even then we have to wait until a cashier isn't busy. Easiest when someone on PC is covering breaks for the cashiers, since that one won't have a line at all.
You see that thing that says TOKENS on it?
We have token machines for a reason. That reason is so you don't have to wait in line to get coins for your games, and so I don't have to leave my register to fetch your tokens from all the way across the kitchen. At least 15 times a day in an 8 hour shift, I'll have someone come up to me and ask for tokens. I don't mean asking to break up a larger bill (which I have no problem with and do frequently), but asking me to sell them the tokens. They get directed to one of the 5 large, very obvious machines lounging about. You'd think they'd never been to an arcade before...
One for the road
People who take the Out of Order sign off a game. WRYYYY?! Removing the sign won't make it magically work. I don't know how many times I've gone to fix a game only to see that it's the same one I JUST put an Out of Order sign on! Which means I have to go back to the counter, get a NEW sign, and put it back on hoping no one takes this one off. Seriously, we go through SO many tokens at the PC because of this. (We keep, like, $5 worth of tokens in a cup behind the counter in case someone needs a token refund.)
Hookay! That's it. I'm off until tomorrow, and Tuesdays are too slow for problems. Then I don't have to DEAL with anyone until Friday. GOOD DAY TO YOU!
So, wait... how many?
So at my workplace, we sell tickets. If you buy 5 or more at a time, you save 50 cents per ticket. The downside is if you buy less than you wanted and need, like, 1 or 2 more, those are full price.
So this woman buys 5 tickets, but really needed 7. I get a Manager (who is also my sister) and ask her about it. She says just to take the 5 back, ring up another 7, and charge the difference.
That's pretty much the end of this story. Easily solved, and I was able to sell the 5 tickets to the next person who came up wanting 10, so no messy paperwork to deal with.
Was $10 really worth it?
I haven't gotten the whole story yet, but when I went in yesterday, I was warned first by the cashier I was relieving and then by my sis that said cashier had been scammed out of 10 dollars by some guy who was still there. I asked for a description and got a VERY vague one. They both left before I could get the details. Boo... Fortunately, I got out unscammed.
I know the sodas are overpriced, but c'mon...
Someone DID try to scam me out of sodas, though. It's nearing closing time, but we still have some people in the place. A woman comes up and asks if she can get a new cup of soda, since her daughter spilled it once they walked out the door. Now, I'm not really sure what the protocol is on this, but since the managers were MIA, and would probably do this anyway, I asked her to bring me the cup, and I'd refill it. Now, I asked for the cup because I'm also aware that some people will say anything to save the 2.50 it costs for a cup of soda (yeah, overpriced). She shows up with her friend, who snagged a couple of the small cups that go with the pitchers, and aren't sold individually. From what I could see, neither of them had kids. I filled the cups with water and they went on their way.
Not really SCs, but it happens ALL THE TIME!
People constantly come up to me at the register and tell me about a game that's broken/takes their tickets. I have no idea why this is. The prize counter is maybe 10 feet to my left, and it just seems obvious that's where you'd go for the game problems. They deal with the tickets, and often have nothing better to do. They don't even have cash over there. I have to guard the monies~!
So I just directed them to the prize counter. No big deal, but it happens SO OFTEN! T-T
And speaking of switcheroos, why do people ask for change at the prize counter? It's pretty obvious we have no register around. The cases that make up the counter are clear glass and filled with toys and candy. You can easily see behind the counter where a wall is covered in MORE games, and a back counter with games, the machine to weigh tickets, and open cubbies for restocking. Nothing even looks REMOTELY like a cash register.
Now, the only thing I can think of is that they expect one of us to go over to the cashiers, interrupt whatever they are doing, and basically jump to the front of the line so you can get your singles. Sorry, nothin' doin'. You can wait in line just like everyone else.
The only time we do that is when someone wants to pay the difference for some prize in cash. And even then we have to wait until a cashier isn't busy. Easiest when someone on PC is covering breaks for the cashiers, since that one won't have a line at all.
You see that thing that says TOKENS on it?
We have token machines for a reason. That reason is so you don't have to wait in line to get coins for your games, and so I don't have to leave my register to fetch your tokens from all the way across the kitchen. At least 15 times a day in an 8 hour shift, I'll have someone come up to me and ask for tokens. I don't mean asking to break up a larger bill (which I have no problem with and do frequently), but asking me to sell them the tokens. They get directed to one of the 5 large, very obvious machines lounging about. You'd think they'd never been to an arcade before...
One for the road
People who take the Out of Order sign off a game. WRYYYY?! Removing the sign won't make it magically work. I don't know how many times I've gone to fix a game only to see that it's the same one I JUST put an Out of Order sign on! Which means I have to go back to the counter, get a NEW sign, and put it back on hoping no one takes this one off. Seriously, we go through SO many tokens at the PC because of this. (We keep, like, $5 worth of tokens in a cup behind the counter in case someone needs a token refund.)
Hookay! That's it. I'm off until tomorrow, and Tuesdays are too slow for problems. Then I don't have to DEAL with anyone until Friday. GOOD DAY TO YOU!
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