One of the many things I hate about answering phones: people who refuse to believe the person they want is not available. Just now I had a conversation I've had many times before.
Me: *spiel*
SC: I need to speak to (person).
Me: *transfers call to person's extension*
---30 seconds later, phone rings again---
Me: *spiel*
SC: Yeah, I just called for (person) and you transferred me, but I just got his voicemail.
Me: Okay, well, did you leave a message?
SC: No, I need to speak to him now!
Me: Well, apparently, (person) is not in his office or is unavailable to answer. I'm sure if you'll leave a voice mail he will return your call soon.
SC: I need to speak to him NOW.
Me: I understand, but he is not available.
SC: Give me his cell phone number!
Me: No.
SC: When will he be back?!
Me: I don't know, but if you ---
SC: THIS IS RIDICULOUS! *hangs up*
No, sir. YOU are ridiculous. I'd just love to magically make people appear in their offices whenever it's convenient for you, but gee golly, I've somehow misplaced my magic wand.
Me: *spiel*
SC: I need to speak to (person).
Me: *transfers call to person's extension*
---30 seconds later, phone rings again---
Me: *spiel*
SC: Yeah, I just called for (person) and you transferred me, but I just got his voicemail.
Me: Okay, well, did you leave a message?
SC: No, I need to speak to him now!
Me: Well, apparently, (person) is not in his office or is unavailable to answer. I'm sure if you'll leave a voice mail he will return your call soon.
SC: I need to speak to him NOW.
Me: I understand, but he is not available.
SC: Give me his cell phone number!
Me: No.
SC: When will he be back?!
Me: I don't know, but if you ---
SC: THIS IS RIDICULOUS! *hangs up*
No, sir. YOU are ridiculous. I'd just love to magically make people appear in their offices whenever it's convenient for you, but gee golly, I've somehow misplaced my magic wand.
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