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Tales of two sucks

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  • Tales of two sucks

    I forgot about this speshul snowflake from either Sat. or Mon.

    Some guy with his wife comes up asking for a magazine. I tell them it's in storage and it will take 30 min to be retrieved. He asked if he can use his library card to pay for copies. Now, being that I work for a local government, every year they put up bids for contractors to provide services. One year Xerox got to provide the printers and the machines that provide print cards. So people bought print cards to print from computers. Another year they were outbidded by someone else. They had a system where you can add money to the library cards. Then another year Xerox won the contract so we have different print cards.

    So I tell the guy that we no longer have the system where you use your library card. He says, "Great, I lost the money I put on it." and I tell him "I'm sorry," and he says, "no your not," then he laughs.

    Sidebar (you don't need to read this paragraph, it's technical) when we first changed over from the old system to the new system, Xerox gave us a device that would let us transfer money from the library cards to the new print cards. It was costing Xerox money, not us. But this was two years ago. So I think if you havn't come to the library in two years, you probably dont' even have money on the card.

    OK, second speshul snowflake.

    Guy is older, has few computer skills. He is trying to go online to finish filling out a form (for a loan I find out). The name of the company is mobile loans. So he types in www.mobiloans.com and up comes mobyloans. Then he starts with "we have to go to yahoo." So I tell him to go to yahoo. Then he states again "we have to go to mobiloans.com" so I tell him to type that in; then again he states "we have to go to yahoo." ugh. Then his phone rings, he picks it up, I tell him I have to go, let me know when he is done with the call or hang up. He bleats, "I just answered the phone!" Ugh. CW goes to help him. Oh, he was sort of deaf and I talked louder for him to her me and cw tells me I was being harsh with the customer.
    Time! Time! Time is what turns kittens into cats.

    Don't teach me a lesson; all I learn is that you are an asshole.

    I wish porn had subtitles.
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