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Let's do the Time Warp
At 5:33AM I head over to the breakfast area to do my prep (turn on lights, waffle iron, start coffee). I then wander back to the desk, get the keys for the courtyard (which officially opens at 6AM) and go open the courtyard. After that, I pour the milk into the jugs and take them and the utensils out (tongs, waffle fork) out to the breakfast area. As I walk out of the kitchen, a guy yells "Hey"
Me: Hello, I will be with you in one moment (my freakin' hands are full)
SC: I need to go, I'm already late. I've been looking for someone for 40 minutes.
Me: I'll be right over, and it hasn't been 40 minutes.
SC: The hell it hasn't. I need to check out, my keys are up there. Can you mail me a receipt.
Me: I can print one out (start over to desk, which is across the lobby from breakfast area).
SC: OK
As I walk into the room behind the desk, I glance at the time clock. It is 5:48AM.
SC waits at the desk until my printer prints his receipt, and leaves.
Keep your hands to yourself
Just had 2 guests come up to the desk (woman and guy). At first they asked for keys for her room, and another room that was not in their name. I told him I could give keys for her room only. He seemed annoyed at that. I then made a duplicate key for her room, because she said she left it in her room.
SC: 2 keys.
As I go to make him a 2nd key, he hangs his hand over the desk (sticking out perpendicular to the top of my desk), right into my field of vision. I ask him to move his hand back, and he acts like it's a huge inconvenience, moves it so it is parallel, but still over the top. Since he's being so pissy, I make him move it further back (on to the ledge, not over it).
SC: I'm not moving it to the other side.
But then he does it, in the childish half tantrum way.
After he gets his 2nd key, they leave.
SC
PS: Note I call them "guys" for a reason. "Men" don't act like pissy little boys.
At 5:33AM I head over to the breakfast area to do my prep (turn on lights, waffle iron, start coffee). I then wander back to the desk, get the keys for the courtyard (which officially opens at 6AM) and go open the courtyard. After that, I pour the milk into the jugs and take them and the utensils out (tongs, waffle fork) out to the breakfast area. As I walk out of the kitchen, a guy yells "Hey"
Me: Hello, I will be with you in one moment (my freakin' hands are full)
SC: I need to go, I'm already late. I've been looking for someone for 40 minutes.
Me: I'll be right over, and it hasn't been 40 minutes.
SC: The hell it hasn't. I need to check out, my keys are up there. Can you mail me a receipt.
Me: I can print one out (start over to desk, which is across the lobby from breakfast area).
SC: OK
As I walk into the room behind the desk, I glance at the time clock. It is 5:48AM.
SC waits at the desk until my printer prints his receipt, and leaves.
Keep your hands to yourself
Just had 2 guests come up to the desk (woman and guy). At first they asked for keys for her room, and another room that was not in their name. I told him I could give keys for her room only. He seemed annoyed at that. I then made a duplicate key for her room, because she said she left it in her room.
SC: 2 keys.
As I go to make him a 2nd key, he hangs his hand over the desk (sticking out perpendicular to the top of my desk), right into my field of vision. I ask him to move his hand back, and he acts like it's a huge inconvenience, moves it so it is parallel, but still over the top. Since he's being so pissy, I make him move it further back (on to the ledge, not over it).
SC: I'm not moving it to the other side.
But then he does it, in the childish half tantrum way.
After he gets his 2nd key, they leave.
SC
PS: Note I call them "guys" for a reason. "Men" don't act like pissy little boys.
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