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A few years ago I got hired at my first ever fast food job. This place is known for their "fresh made biscuits". This particular one is on a major commuter road and the meeting place for all local retirees. From 6:30 - 8:30 it is packed. I show up at 6, get shown how to verify my drawer count, a 10 minute crash course on the register and then the lead went in back to do "paperwork" aka smoke. I worked the counter, one worked drive thru and 2 cooks.
I had to enter the order, take money, call out special orders (all the retirees had special orders), bag the food with utensils and condiments, hand out food and drinks with a line that zig zagged through the lobby and out the door. Even someone who had worked there years could not keep up with that. After 5 days the lead tells me I am not picking up on the register fast enough I need to start coming in at 4 am to make biscuits. Umm...no. Not what I signed on for not what I was hired for. So she left me on register.
One week later a couple of people filled out comment cards saying I was good at my job and always polite and smiling but I needed help at the counter. When I pulled my drawer to take to the office I saw them in the trash.
Weird thing is my lead was a carbon copy of my warehouse supervisor. Both women offered no training and spent all day smoking and gossiping. At least I had no customers at the warehouse job.
I had to enter the order, take money, call out special orders (all the retirees had special orders), bag the food with utensils and condiments, hand out food and drinks with a line that zig zagged through the lobby and out the door. Even someone who had worked there years could not keep up with that. After 5 days the lead tells me I am not picking up on the register fast enough I need to start coming in at 4 am to make biscuits. Umm...no. Not what I signed on for not what I was hired for. So she left me on register.
One week later a couple of people filled out comment cards saying I was good at my job and always polite and smiling but I needed help at the counter. When I pulled my drawer to take to the office I saw them in the trash.
Weird thing is my lead was a carbon copy of my warehouse supervisor. Both women offered no training and spent all day smoking and gossiping. At least I had no customers at the warehouse job.
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