Hey all!
I just 'celebrated' my 2nd year of work doing tech support for a major satellite tv provider. I've had the worst customers the last couple of days and am so glad I found this site - I needed the laugh and to know I'm not the only one who fantasizes about throttling the cretins on the other end of the phone/counter/bar etc. Looking forward to reading more and sharing some of my own horror stories.
I just 'celebrated' my 2nd year of work doing tech support for a major satellite tv provider. I've had the worst customers the last couple of days and am so glad I found this site - I needed the laugh and to know I'm not the only one who fantasizes about throttling the cretins on the other end of the phone/counter/bar etc. Looking forward to reading more and sharing some of my own horror stories.
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