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These all came from working last night....the entire mall was open until midnight, including our store...so we had some customers and some rather interesting events occurring.
You really didn't think it through....
I get to work, onto my register and about an hour later, I see someone being led out by about 4 policemen. I asked one of my coworkers what happened and the general gist was this: A gentleman had tried to steal cigarettes. But instead of jumping over the counter and attacking the service desk staff, he decided to go out the back where the trucks were being unloaded, attack the truck driver AND the back dock crew. Bear in mind that the vast majority of the back crew are male, are training to be policemen or work in the military and/or are fairly strong. Idiot was subsequently caught and escorted away with the lovely silver bracelets...
(And to answer any questions about chasing after shoplifters, we only do so when they steal items of high value i.e. cigarettes, alcohol, razor blades and DVDs. We're not allowed to attack them, only chase them and/or restrain them if necessary with reasonable force (i.e. I can pin someone's arm behind their back but not twist it))
You look deaf so I'll yell at you anyway
OK, part of her suckiness can be excused as she has an intellectual disability of some sort, but when you are parked next to the parcel pickup area, you get a headache fast (they ring a bell which is very loud). She then decided to yell her question at me. Conversation went like this:
Lady (yelling): EXCUSE ME, I DON'T KNOW IF YOU KNOW WHAT IT IS, BUT DO YOU KNOW WHERE THE SARD WASHING POWDER IS?
Me:
(I honestly could not hear a word)
Lady: S-A-R-D. IT'S WASHING POWDER!
Me: Oh, Sard. It's down that aisle (points)
Lady: I DIDN'T SEE IT! (Bear in mind that it's in a PURPLE tub. All the others are blue, green, pink or white....)
In the end, I fobbed her off to the grocery department, but I could still hear her yelling at the poor gentleman for the same powder. She got it in the end though...but I had a headache for the rest of the night.
Disabled trolley:
I swear we need to keep it in Parcel Pickup or chain it to something. I had three kids play with it and one gentleman who was not disabled pinch it. Partial suck because he stole it, but he wanted to use it for Christmas presents for his son. Methinks that because we were quieter, he wouldn't have to wait as long. (and I had to make about 5 calls to find out where said toys were located) I was a bit more lenient after that with it, but we need more of them I swear.
Do NOT play with the cords:
We have cords used to secure the trolleys to close the checkouts off when unused. A lot of them have lost their clips, but it still doesn't stop the kids from playing with them. What's worse is that they wrap it around their necks. I had to tell FIVE kids off that night for playing with the cord. Seriously, go sit on the bench and let me finish instead of scanning and parenting at the same time. (the parents didn't scold me)
A new product perhaps?
A pregnant lady (important trust me) goes to her husband while I'm serving them:
Lady: Hey, can you get me some of those Roffero Fochers?
Husband:
I pointed to the endcap where they were located and husband scuttled off giggling. He comes back with them and starts teasing her, she then goes to him:
Lady: Hey I'm pregnant-drunk here! Give me a break!
Cue me trying really hard not to laugh...until the end
(after they left)
For the rest of the night, everytime I saw them, I was referring to them as Roffero Fochers. (Ferrero Rochers)
He's baack!
And I saw a reappearance of One-Man-Show last night. One-man-show is a guy in his 30's, who has an "invisible friend" and I know it's not funny to laugh, but what was weird was this: whenever he comes into the store he will have a conversation with his invisible friend but act normal at the registers. When he came in, he wasn't talking to his "invisible friend". No he just went in, grabbed his gear and got out. I think the last memory I had of him involved him getting a drink from our vending machine and talking to his friend...the angle though made it look like he was talking to the machine!
You really didn't think it through....
I get to work, onto my register and about an hour later, I see someone being led out by about 4 policemen. I asked one of my coworkers what happened and the general gist was this: A gentleman had tried to steal cigarettes. But instead of jumping over the counter and attacking the service desk staff, he decided to go out the back where the trucks were being unloaded, attack the truck driver AND the back dock crew. Bear in mind that the vast majority of the back crew are male, are training to be policemen or work in the military and/or are fairly strong. Idiot was subsequently caught and escorted away with the lovely silver bracelets...
(And to answer any questions about chasing after shoplifters, we only do so when they steal items of high value i.e. cigarettes, alcohol, razor blades and DVDs. We're not allowed to attack them, only chase them and/or restrain them if necessary with reasonable force (i.e. I can pin someone's arm behind their back but not twist it))
You look deaf so I'll yell at you anyway
OK, part of her suckiness can be excused as she has an intellectual disability of some sort, but when you are parked next to the parcel pickup area, you get a headache fast (they ring a bell which is very loud). She then decided to yell her question at me. Conversation went like this:
Lady (yelling): EXCUSE ME, I DON'T KNOW IF YOU KNOW WHAT IT IS, BUT DO YOU KNOW WHERE THE SARD WASHING POWDER IS?
Me:
(I honestly could not hear a word)Lady: S-A-R-D. IT'S WASHING POWDER!
Me: Oh, Sard. It's down that aisle (points)
Lady: I DIDN'T SEE IT! (Bear in mind that it's in a PURPLE tub. All the others are blue, green, pink or white....)
In the end, I fobbed her off to the grocery department, but I could still hear her yelling at the poor gentleman for the same powder. She got it in the end though...but I had a headache for the rest of the night.
Disabled trolley:
I swear we need to keep it in Parcel Pickup or chain it to something. I had three kids play with it and one gentleman who was not disabled pinch it. Partial suck because he stole it, but he wanted to use it for Christmas presents for his son. Methinks that because we were quieter, he wouldn't have to wait as long. (and I had to make about 5 calls to find out where said toys were located) I was a bit more lenient after that with it, but we need more of them I swear.
Do NOT play with the cords:
We have cords used to secure the trolleys to close the checkouts off when unused. A lot of them have lost their clips, but it still doesn't stop the kids from playing with them. What's worse is that they wrap it around their necks. I had to tell FIVE kids off that night for playing with the cord. Seriously, go sit on the bench and let me finish instead of scanning and parenting at the same time. (the parents didn't scold me)
A new product perhaps?
A pregnant lady (important trust me) goes to her husband while I'm serving them:
Lady: Hey, can you get me some of those Roffero Fochers?
Husband:
I pointed to the endcap where they were located and husband scuttled off giggling. He comes back with them and starts teasing her, she then goes to him:
Lady: Hey I'm pregnant-drunk here! Give me a break!
Cue me trying really hard not to laugh...until the end
(after they left) For the rest of the night, everytime I saw them, I was referring to them as Roffero Fochers. (Ferrero Rochers)
He's baack!
And I saw a reappearance of One-Man-Show last night. One-man-show is a guy in his 30's, who has an "invisible friend" and I know it's not funny to laugh, but what was weird was this: whenever he comes into the store he will have a conversation with his invisible friend but act normal at the registers. When he came in, he wasn't talking to his "invisible friend". No he just went in, grabbed his gear and got out. I think the last memory I had of him involved him getting a drink from our vending machine and talking to his friend...the angle though made it look like he was talking to the machine!
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