I sold a PCIe graphics card on Amazon, tested and working on an XP system. This model was an early release, but besides requiring a separate power connector worked fine as long as you were running WinXP. It had compatibility issues with Vista (basically wasn't detected at all unless you're willing to do the research required to make it work) which was also outlined in the listing.
Guy buys it, I get an email a week later saying that he couldn't get it to work on a Vista system...the card was released prior to Vista, so what's likely happening is a Windows-based compatibility issue. I might have been willing to walk him through the hoops required to get it to work, but I realized that no way could I hold his hand if it required reflashing the card's bios so I accept a return. It wasn't that big of a sale and he didn't seem too interested in looking anything up online.
Got it back today. He reused the Priority FRB and sent it Parcel Post; box looked like it had been kicked around. The card was intact in a single layer of thin bubble wrap, nestled in a loose pile of packing peanuts that were sticking to me and everything else (what happened to the antistatic bag I shipped it in?).
I'm going to test it first before refunding; I know it worked when I sent it out. If it doesn't even work on my XP test rig, something happened and it wasn't on my end.
Guy buys it, I get an email a week later saying that he couldn't get it to work on a Vista system...the card was released prior to Vista, so what's likely happening is a Windows-based compatibility issue. I might have been willing to walk him through the hoops required to get it to work, but I realized that no way could I hold his hand if it required reflashing the card's bios so I accept a return. It wasn't that big of a sale and he didn't seem too interested in looking anything up online.
Got it back today. He reused the Priority FRB and sent it Parcel Post; box looked like it had been kicked around. The card was intact in a single layer of thin bubble wrap, nestled in a loose pile of packing peanuts that were sticking to me and everything else (what happened to the antistatic bag I shipped it in?).
I'm going to test it first before refunding; I know it worked when I sent it out. If it doesn't even work on my XP test rig, something happened and it wasn't on my end.
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