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I was getting breakfast at the sit-down counter of a local market, when a different customer went off on the cashier.
Offended Dude: Excuse me! Is this correct? IS THIS CORRECT?!? *speaking to the cashier and jabbing at a piece of paper on the counter*
Cashier: Oh, yes, those are our Easter hours. We're open from 9:00 to 1:00 and there will be some prepared lunch baskets for take out, if you want one.
Offended Dude: This is ridiculous. I am a Christian! The fact that you will be open offends me!
Cashier: Uh..alright.
Offended Dude: Well? Aren't you going to promise to close?
Cashier: What? No. I can't make that decision. The manager already did. I won't even be here, he's working by himself on Sunday.
Offended Dude: That is ridiculous! You are offending me and my religion. Where's the manager? I want to know what kind of Christian works on EASTER!
Manager: *coming up from behind Offended Dude* Actually, sir, I'm Hindu, so I don't celebrate Easter. But we'll be open for all your shopping needs on Sunday.
Offended Dude whips around, staring at the Indian manager. He slowly spins around to look at the cashier, and then storms out the door without saying another word.
Cashier: Wow. He was crazy.
Manager: *speaking to me* I wish to apologize that you were subjected to that. Did his yelling upset you at all?
Me: Only because the dude is clearly an idiot.
Manager: Again, my apologies, sir. <Cashier>, pull up the charge account for the man who just left. I'm sending him a final invoice and trespassing him because he upset this poor gentleman who was just trying to have his breakfast in peace. We cannot keep getting customer complaints like the one I just now heard with my own ears. If you see him in here again, just call the police and have him removed.
The owner of the market, for whom I used to work, is the kowtow to customer's ridiculous requests type. This manager is new to the store, but I think I like this guy - he clearly knows how to massage the story to keep the owner happy while being effective. I'll have to make sure to send more business their way.
Offended Dude: Excuse me! Is this correct? IS THIS CORRECT?!? *speaking to the cashier and jabbing at a piece of paper on the counter*
Cashier: Oh, yes, those are our Easter hours. We're open from 9:00 to 1:00 and there will be some prepared lunch baskets for take out, if you want one.
Offended Dude: This is ridiculous. I am a Christian! The fact that you will be open offends me!
Cashier: Uh..alright.
Offended Dude: Well? Aren't you going to promise to close?
Cashier: What? No. I can't make that decision. The manager already did. I won't even be here, he's working by himself on Sunday.
Offended Dude: That is ridiculous! You are offending me and my religion. Where's the manager? I want to know what kind of Christian works on EASTER!
Manager: *coming up from behind Offended Dude* Actually, sir, I'm Hindu, so I don't celebrate Easter. But we'll be open for all your shopping needs on Sunday.
Offended Dude whips around, staring at the Indian manager. He slowly spins around to look at the cashier, and then storms out the door without saying another word.
Cashier: Wow. He was crazy.
Manager: *speaking to me* I wish to apologize that you were subjected to that. Did his yelling upset you at all?
Me: Only because the dude is clearly an idiot.
Manager: Again, my apologies, sir. <Cashier>, pull up the charge account for the man who just left. I'm sending him a final invoice and trespassing him because he upset this poor gentleman who was just trying to have his breakfast in peace. We cannot keep getting customer complaints like the one I just now heard with my own ears. If you see him in here again, just call the police and have him removed.
The owner of the market, for whom I used to work, is the kowtow to customer's ridiculous requests type. This manager is new to the store, but I think I like this guy - he clearly knows how to massage the story to keep the owner happy while being effective. I'll have to make sure to send more business their way.
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