Hi all,
First I must say, I sympathise with many of the stories I've read here
Now onto the self-introduction, I work at the local Kmart, which, being classified as a "discount variety store," doesn't exactly have the most dignified clientel to begin with.
I work in several areas of the store, those being front-end registers, sound & vision, and as the customer greeter often enough that I've had drunk girls at parties point and scream "DOORBITCH" at the top of their voice.
I guess working in all those areas I have the unique perspective of dealing with SC's as they walk into the store, while they're looking for an item that may or may not exist, and on their way out, either purchasing an item, or not - the phrase; "May I please see your receipt for that?" comes out quite often.
Also when directing people, I've come to realise I have to repeat myself a minimum of 2 or 3 times before the comprehension simple directions like "Turn left at the mirror" and "Far left corner" actually sinks in. I find it amusing when I get abused for telling an SC the wrong directions when they didn't listen in the first place.
I also have the responsibility as customer greeter to prevent theft where possible, so I'm required to check the bags of customers - much abuse and a few complaints to managers have come from that, but I have never once been reprimanded (luckily).
All that said, I do take pride in my job when I can assist a kind customer who is genuinely thankful for the help I give.
Well I think I have written enough for now, but you'll probably see more of me as I relate some of the incidents that happen to myself and my co-workers.
First I must say, I sympathise with many of the stories I've read here
Now onto the self-introduction, I work at the local Kmart, which, being classified as a "discount variety store," doesn't exactly have the most dignified clientel to begin with.
I work in several areas of the store, those being front-end registers, sound & vision, and as the customer greeter often enough that I've had drunk girls at parties point and scream "DOORBITCH" at the top of their voice.
I guess working in all those areas I have the unique perspective of dealing with SC's as they walk into the store, while they're looking for an item that may or may not exist, and on their way out, either purchasing an item, or not - the phrase; "May I please see your receipt for that?" comes out quite often.
Also when directing people, I've come to realise I have to repeat myself a minimum of 2 or 3 times before the comprehension simple directions like "Turn left at the mirror" and "Far left corner" actually sinks in. I find it amusing when I get abused for telling an SC the wrong directions when they didn't listen in the first place.
I also have the responsibility as customer greeter to prevent theft where possible, so I'm required to check the bags of customers - much abuse and a few complaints to managers have come from that, but I have never once been reprimanded (luckily).
All that said, I do take pride in my job when I can assist a kind customer who is genuinely thankful for the help I give.
Well I think I have written enough for now, but you'll probably see more of me as I relate some of the incidents that happen to myself and my co-workers.
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