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Yes, this is our carding policy, don't be an ass about it!

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  • #16
    We used to be able to override if the customer looked over a certain age but that all changed a year or so ago. The explanation I got from one of my supervisors was that some of the younger cashiers were overriding for their friends and so now we have to card everyone.
    "They gave me a badge with my name on it. In case I forget who I am." Dr Who - Closing Time

    "I reject your reality and substitute my own." Adam Savage-Mythbusters

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    • #17
      Quoth Lovecats View Post
      We used to be able to override if the customer looked over a certain age but that all changed a year or so ago. The explanation I got from one of my supervisors was that some of the younger cashiers were overriding for their friends and so now we have to card everyone.
      In the UK, if a cashier is under-age they have to get approval from someone of age to confirm they've checked ID. Of course, this requires the supers to do their jobs
      This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
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      • #18
        Really? At the Little Shop of Horrors, the under-age couldn't ring up restricted products at all. They'd have to get a CSM to take over for that transaction, or deflect the consumer to an older cashier's register.
        Customers should always be served . . . to the nearest great white.

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        • #19
          Quoth RealUnimportant View Post
          In the UK, if a cashier is under-age they have to get approval from someone of age to confirm they've checked ID. Of course, this requires the supers to do their jobs
          Around here I just see them put a 'of age' cashier behind the underage one. So that they just shout 'Age Check' or 'alcohol' and the of age cashier looks up and says "yes" or "ID them". I've never seen one say "ID them" or "no" yet but then I don't pay that much attention!
          I am so SO glad I was not present for this. There would have been an unpleasant duct tape incident. - Joi

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          • #20
            It is the most over the top ID policy for booze I've heard to be honest. Either way there's no need for people to be complete asses to the cashier who is trying to comply with not only corporate policy but also state and federal LAW!
            I don't get paid enough to kiss your a**! -Groezig 5/31/08
            Another day...another million braincells lost...-Sarlon 6/16/08
            Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

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            • #21
              I think this policy is why I'm glad I don't drink. But still, it would suck as a cashier having to follow this entire procedure.
              To right the countless wrongs of our days... We shine this light of true redemption, that this place may become as paradise...Oh, what a wonderful world such would be...

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              • #22
                Quoth Kagato View Post
                I think the big issue is that not everywhere uses photographic ID
                Is it just my eyes or did I read that as "pornographic?"

                Seriously though, you don't like the store's ID policy? STFU and go elsewhere, it's not that hard.

                Same goes for giving the cashier a hard time . . . again, just STFU, the cashier does NOT make the rules, only has to follow them to keep his/her job.

                Frankly, IMPO, if you're gonna throw that much of a fit over having to show your ID, you probably don't need the booze to begin with. Come back when you're more mature and can act like a decent human being when faced with a setback kthanxbye.
                Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

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                • #23
                  At the Mal of Wart, under age cashiers simply weren't allowed to ring 'em up, period. An "of age" cashier had to come in and finish the transaction for them. Basically, policy was, underage employees could not take money for any item that they were not of age to use.

                  The underage ones had signs that stated they weren't of age.. and the cigarette isle was always manned by a 21 years or older cashier. But that never stopped stupid idiots from plunking their beer down after everything else was rung up and then bitching because their cashier would have to wait until I or another over age cashier was free to finish the transaction. It's her job on the line, not yours, dumbass. Don't take it out on her, because YOU failed to read the not at all small sign that was hanging on the pole...

                  And don't bitch because I would come up to finish the transaction and I looked younger than the poor girl who was waiting on you. I seriously got carded by the CSMs and management on a regular basis, which was why I had my ID.. which was more than I could say for some of the SCs that I had to deal with.
                  If I make no sense, I apologize. I'm constantly interrupted by an actual toddler.

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                  • #24
                    At the Malmart I worked at, you could check out alcohol if you were 18 or older. Under that you could not even touch it--I had to switch spots with more than one underage coworker for that very reason.
                    My Guide to Oblivion

                    "I resent the implication that I've gone mad, Sprocket."

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                    • #25
                      Quoth Tama View Post
                      At the Malmart I worked at, you could check out alcohol if you were 18 or older. Under that you could not even touch it--I had to switch spots with more than one underage coworker for that very reason.
                      I remember going to a warehouse-type store (like Costco or BJ's, but I don't think this one is in business anymore) with my father when he was buying beer. Their work-around for the under-age cashier was to have my *dad* reach and press the button on the register, to add the beer to the order. Odd. This was in the late 70s/early 80s, in Illinois. Maybe that's why they went out of business
                      Smile, or I'll smack you silly!
                      At what age does a vampire become a crazy old bat? :[

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                      • #26
                        Quoth PepperElf View Post
                        What kind of IDs are those?
                        Back when my dad was in the Navy, he had an ID that said "Valid without Photo" because it was renewed while he was out of the state. I'm not sure if they do that anymore.

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                        • #27
                          Quoth RealUnimportant View Post
                          In the UK, if a cashier is under-age they have to get approval from someone of age to confirm they've checked ID. Of course, this requires the supers to do their jobs
                          In Australia the person selling has to be over 18 and done a course (it's only a day of study) on the serving of alcohol. The certificate from the course needs to be renewed every year.(to do that it's just read the info and do a short test <it may take 30 minutes all up>).

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                          • #28
                            Quoth tropicsgoddess
                            It is the most over the top ID policy for booze I've heard to be honest. Either way there's no need for people to be complete asses to the cashier who is trying to comply with not only corporate policy but also state and federal LAW!
                            I highly doubt federal, unless this Kroger is someplace other than the US. And if that's state law Utah and Oklahoma are laughing their asses off.

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                            • #29
                              We have a machine at the store. It reads the basic identifying info (name, bdate, expdate, state of origin), and tells us whether they're old enough to drink or smoke.

                              The whole thing is encrypted. The cops or courts could get it off, but we can't. It's a brilliant device. And when we've got a line six deep, it's a nice quick way of verification. No writing down anything, just slide the strip or barcode through, and boom.

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                              • #30
                                Quoth Tama View Post
                                At the Malmart I worked at, you could check out alcohol if you were 18 or older. Under that you could not even touch it--I had to switch spots with more than one underage coworker for that very reason.
                                Our store had gotten their hands slapped with heavy fines because a few 18 yr olds were selling to their equally underage friends. And it was the Regional Manager's home store. It may also have been part of the city ordinance, but I couldn't be sure of that.
                                If I make no sense, I apologize. I'm constantly interrupted by an actual toddler.

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