I've recently been deemed the Voicemail Administrator. Go me. The only things this really means for me is now I have two bosses and a lot more work to do.
Well, the helpdesk boss decided that, despite the fact that we're rolling out a new voicemail system, that he needed me to get busy pushing out the new computers. I have about 50 of them to do. Financial Services, he said, was a priority. Since I've been feeling bad since the vertigo, I decided the best thing I could do for myself is to push out all 10 of their computers at once. So I gathered up two of the work study kiddies, grabbed the person that knew the software they used, and got them all set up in a matter of hours.
The next morning, the calls start coming in. The stupid printers didn't install themselves. So I was installing local printers. Then they needed a part of a program which we didn't automatically push out. Then the two special scanners needed to be installed. Then one of the scanners didn't work.
Of course, everyone there just ASSUMED I knew all the magic programs they needed to survive. So no one told me anything of what I needed to do differently. Bossman didn't say anything about me setting up all 10 at one time.
I left that afternoon with a day 1 of a migraine that I'm on day 4 of now.
I get in today, and bossman tears into me. "This wasn't done, and this wasn't done, and how could you NOT install this piece of software?" That special piece of software... I don't know where it's stored, I don't have any connection to that whatsoever, but I'm supposed to know where it is to fix it. WTF?
Ugh. It makes my head hurt.
Jenni
Well, the helpdesk boss decided that, despite the fact that we're rolling out a new voicemail system, that he needed me to get busy pushing out the new computers. I have about 50 of them to do. Financial Services, he said, was a priority. Since I've been feeling bad since the vertigo, I decided the best thing I could do for myself is to push out all 10 of their computers at once. So I gathered up two of the work study kiddies, grabbed the person that knew the software they used, and got them all set up in a matter of hours.
The next morning, the calls start coming in. The stupid printers didn't install themselves. So I was installing local printers. Then they needed a part of a program which we didn't automatically push out. Then the two special scanners needed to be installed. Then one of the scanners didn't work.
Of course, everyone there just ASSUMED I knew all the magic programs they needed to survive. So no one told me anything of what I needed to do differently. Bossman didn't say anything about me setting up all 10 at one time.
I left that afternoon with a day 1 of a migraine that I'm on day 4 of now.
I get in today, and bossman tears into me. "This wasn't done, and this wasn't done, and how could you NOT install this piece of software?" That special piece of software... I don't know where it's stored, I don't have any connection to that whatsoever, but I'm supposed to know where it is to fix it. WTF?
Ugh. It makes my head hurt.
Jenni
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