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Obnoxious Penny Counter
  #1  
Old 09-14-2019, 11:12 AM
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AkaiKitsune AkaiKitsune is offline
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Default Obnoxious Penny Counter

Okay so this starts out as a normal it didnít give me the right discount transaction at the CS desk. I get it you want your discount done properly and Iím totally with you there. So out comes the calculator and I do the basic math to figure out the discount.

Price X discount =amount to be discounted. Rounded up because itís a percentage which means more then 2decimal places.

Ring item as a return. Then ring item through again and manually do the discount.

But *gasp* the math is wrong Iím out by two whole cents (in his favour I may add) and while I explain that I rounded it so that he could get the best possible deal. He cuts me off, declares that he has to call his accountant (at fucking 9pm). If I go to suspend the order he throws a temper tantrum like the adult child he is. Eventually I get fed up and tell him that I have other customers to process but as soon as he is done talking to his account Iíll serve him and he wonít need to stand in the growing line up.

He proceeds to call me a Ďson of a bitchí. Which I really wanted to reply with Ďsir, Iím a girl.í In the most deadpan voice but I refrained because I like having money and this guy didnít seem to be the kind who had a sense of anything beyond his own self-importance.

I donít know what richy bitchy boy he is to have his account on call for the most trivial things at that hour but....

Oh but it gets better. He decides to take of his jacket to cover the pin machine so others canít use it. So at this point I know that heís the kind of prissy birches that will complain about everyone from the janitor to the store manager about what a shitty experience he had so I grab the other Supervisor as witness. It has the bonus of being able to open a second till since the idiot insists on making me take cash only.

But it gets better!

He then takes off his shirt to cover the other pin pad. Because NOBODY can go in front of His Majesty. Heís important donít we know!

Whereby I point out the good old ďno shoes, no shirt, no serviceĒ rule.

Which earns me more bullying tactics a temper tantrum and when I step out from behind the desk to do an override some poor person gets between me and grumpy bear. Picture a triangle shape with two humans and a sub-human as the points. Unfortunately Iím used to assholes and I can guess what theyíll do next. As soon as his hand twitches I know heís either going to throw his coffee or a punch.

Luckily itís the coffee. And people say my excessive amount of layers is unnecessary. I manage to step forward enough to shield the customer for the most part.

Iím ex-military. I donít get pissed off often at least not enough to do more then rant in private. But when im pissed enough to act I can turn downright nasty.

I inform him that throwing something at a cashier is considered assault and as a business we have a ZERO tolerance for such at our establishment and he will vacate the premises willingly or we will call the cops. Oh and by the way, he has been under surveillance the entire time.

All said in my Sargent Voice. I was quite happy never getting above Sargent.

Apparently the accountant manages to explain basic business practices to him. But by that time it was too late and he was escorted off the premises by two cops stopping by for a snack who had overheard the entire thing.
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  #2  
Old 09-14-2019, 01:00 PM
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dalesys dalesys is offline
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Quote:
Quoth AkaiKitsune View Post
... he was escorted off the premises by two cops ...
He's so impotent he can't do dick.
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  #3  
Old 09-14-2019, 03:33 PM
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Rosco the Iroc Rosco the Iroc is offline
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Quote:
Quoth AkaiKitsune View Post
All said in my Sargent Voice. I was quite happy never getting above Sargent.

Ah yes the military voice of authority.
It's rare to break that out but when I do....woah!
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  #4  
Old 09-15-2019, 02:30 PM
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SCs lose their shit over ridiculously petty amounts. Twice I've had customers flip out over mere pennies. It is absolutely ridiculous. And your customer was an appallingly obnoxious, self-centered spoiled brat. I'm glad the cops escorted him out (did they arrest him? I hope they did!).
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  #5  
Old 09-16-2019, 02:28 PM
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Jay 2K Winger Jay 2K Winger is offline
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Yeesh. His deliberately blocking off the pinpads to prevent you from assisting anyone else is what pushed this to a different level of entitlement for me.

Fortunately, he PWNZER'd himself by throwing his coffee, and then got Sergeant Voice from AkaiKitsune before receiving a gratis pair of shiny bracelets and a complimentary stay at the Graybar Hotel.

All over a paltry sum of pennies. Sigh.
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  #6  
Old 09-20-2019, 05:48 PM
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All over a paltry sum of pennies. And even in HIS favor!
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  #7  
Old 09-21-2019, 12:50 AM
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Kristev Kristev is offline
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Reminds me of a line from an old Petra song. "Walkin' over dollars trying to find another dime."
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