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I recently got a job at a call center (Guaranteed full time! Hourly and commission! NOT HAVING TO TALK TO CUSTOMERS FACE TO FACE!!! 8D!!) selling a product that most of you have probably heard of. We don't call people, we're not telemarketers, we take orders and try to get them to buy more and sign up for membership when people call us after seeing a tv ad or hearing us on the radio. I've only just started taking calls, but I've already gotten a few gems, as have the others on my team.
How do you expect to pay?!
TWICE, I have gotten calls from people that did not have a credit or debit card. One was a much older lady who wanted to write a check, which I can kind of understand and sent to Customer Service (they can take checks and money orders, those of us in Sales can't) the other was a twenty-something year old who wanted to pay cash, and got angry when I told her that wasn't possible through the phone. Um...how does she expect to hand it to me?! Unless she can convert her arm and the money into pure energy and send them through the phone line for her hand to pop out of my headset clutching the cash, it's not going to work.
Um.....didn't need to know that.
I didn't get this one, one of the guys on my team did, but I thought it bore telling. While trying to take down the credit card information of a guy, the guy gave him a very long story about how he screwed up his credit by spending a lot of money he didn't have on girls gone wild videos. The expression on the poor guy's face taking the call was PRICELESS.
No. Not now, not ever.
Been hit on a few times...the typical 'You sound cute, can I get YOUR number?' And stuff like that...no, not ever, especially not if you yourself need the product you're calling in for! Besides, we get calls from all over the country, and sometimes outside of it, I'm probably nowhere near you, dude!
So original.
Prank callers, always fun. Whether they're the 'scream obsceneties into the phone', the 'breathe heavily and ask what the person on the other end is wearing' type, or the 'yelp nonsense and slur a lot' variety...they're all a great waste of time.
Also had some people explaining their problems in way, way too much detail. Pass the brain bleach please!
More to come, most likely.
How do you expect to pay?!
TWICE, I have gotten calls from people that did not have a credit or debit card. One was a much older lady who wanted to write a check, which I can kind of understand and sent to Customer Service (they can take checks and money orders, those of us in Sales can't) the other was a twenty-something year old who wanted to pay cash, and got angry when I told her that wasn't possible through the phone. Um...how does she expect to hand it to me?! Unless she can convert her arm and the money into pure energy and send them through the phone line for her hand to pop out of my headset clutching the cash, it's not going to work.
Um.....didn't need to know that.
I didn't get this one, one of the guys on my team did, but I thought it bore telling. While trying to take down the credit card information of a guy, the guy gave him a very long story about how he screwed up his credit by spending a lot of money he didn't have on girls gone wild videos. The expression on the poor guy's face taking the call was PRICELESS.
No. Not now, not ever.
Been hit on a few times...the typical 'You sound cute, can I get YOUR number?' And stuff like that...no, not ever, especially not if you yourself need the product you're calling in for! Besides, we get calls from all over the country, and sometimes outside of it, I'm probably nowhere near you, dude!
So original.
Prank callers, always fun. Whether they're the 'scream obsceneties into the phone', the 'breathe heavily and ask what the person on the other end is wearing' type, or the 'yelp nonsense and slur a lot' variety...they're all a great waste of time.
Also had some people explaining their problems in way, way too much detail. Pass the brain bleach please!
More to come, most likely.
What makes it more fun is if you work at the Victoria's Secret call center.
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