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Student loan and the Twilight Zone
Old 01-18-2019, 09:08 PM
Pixelated Pixelated is offline
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Join Date: Oct 2016
Location: Bookholm
Posts: 2,083
Default Student loan and the Twilight Zone

Finally called the student loans people today to ask a simple question about a form for the Repayment Assistance Plan (which might be on the chopping block soon ... )

Staffer: "Hi, thank you for calling the National Student Loans Service Centre; my name is Pixelated, how may I help you?"


Yep. She had the exact same first name as I do. It's a pretty unusual name so we were both a little stunned there for a couple of minutes.
Customer service: More efficient than a Dementor's kiss
~ Mr Hero

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