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You keep saying that phrase. It does not mean what you think it means.
  #1  
Old 07-23-2019, 08:26 AM
veniteangeli veniteangeli is offline
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Default You keep saying that phrase. It does not mean what you think it means.

Had a guy come in. He'd bought a popular fitness tracking device, about three and a half years ago. It comes with a standard 12 month manufacturer's warranty against defects/faults, and he'd paid for our store's three year super cover, which covers more eventualities and lasts three times as long.

But this is three and a half years later. So, the thing is out of the manufacturer's warranty, and though he'd bought the extended warranty, it had been long enough that that wasn't valid anymore either. Three and a half YEARS, of use out of a thing that is designed to be worn and used every day, and the battery has finally given up the ghost and stopped charging.

So he comes blazing in, ready for a fight, shrieking about the Consumer Guarantees Act, and his RIGHTS, and how the thing is "not fit for purpose".

Dude, if when you bought it, we'd told you that it'll fetch you coffee and do your laundry, and you got it out of the box and found that it didn't do those things, THEN it'd be not fit for purpose. THAT'S what that means. The fact that you used the thing for three and a half years, and it counted your steps and measured your heartbeat just like it was supposed to, until it got too old and died? That doesn't mean it wasn't fit for purpose. It means you got about two years more use out of it than the average consumer gets, based on my experience with this particular item.

Bottom line, if you're going to come at me with your RIGHTS, you should probably 1. actually know what they are, not just what you fondly imagine them to be, and 2. don't pull this bullshit with the one staff member behind the counter who not only knows that piece of legislation backwards and forwards, but who can literally recite it verbatim, chapter and verse.

Fucking loser.
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  #2  
Old 07-24-2019, 01:30 AM
Pixelated Pixelated is offline
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Quote:
Quoth veniteangeli View Post
*snip*


Bottom line, if you're going to come at me with your RIGHTS, you should probably 1. actually know what they are, not just what you fondly imagine them to be, and 2. don't pull this bullshit with the one staff member behind the counter who not only knows that piece of legislation backwards and forwards, but who can literally recite it verbatim, chapter and verse.

Fucking loser.
Yes, but obviously you failed to read between the lines ...
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  #3  
Old 07-24-2019, 03:03 AM
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In a situation like this I do the only thing I can do. "Let me call a manager for you." As a coworker used to say this is above my pay grade. They get paid (not) much more to get yelled at than I do.
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  #4  
Old 07-25-2019, 08:07 PM
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Expecting a sucktomer to use common sense and actually know what they're talking about?

Inconceivable!
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  #5  
Old 07-25-2019, 10:09 PM
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Quote:
Quoth Jay 2K Winger View Post
Expecting a sucktomer to use common sense and actually know what they're talking about?

Inconceivable!
In this case, it does mean what you think it means.
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  #6  
Old 08-03-2019, 12:11 PM
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YamiNoHime YamiNoHime is offline
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Tell me, was he on his high school's Javelin Catching team?
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  #7  
Old 08-03-2019, 08:23 PM
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Ah, the people who seem to think they've discovered the ultimate life hack, that you don't have to be a lawyer to claim to know law... even if you clearly don't.
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  #8  
Old 08-05-2019, 02:00 PM
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I like when they go Judge Dredd and start in with I am the Law.
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  #9  
Old 08-05-2019, 09:31 PM
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Quote:
Quoth YamiNoHime View Post
Tell me, was he on his high school's Javelin Catching team?

Either that or he was on the Darwin High School Dry Pool Diving Squad.
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  #10  
Old 08-06-2019, 12:54 AM
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Quote:
Quoth DGoddessChardonnay View Post
Either that or he was on the Darwin High School Dry Pool Diving Squad.
Maybe he attended the Midvale School for the Gifted.
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