I do still like my job, but this has been a long, tiring week. So, presented for your consideration, here are a few things NOT to do as a hotel guest if you want to enjoy your stay (from myself and my coworkers):
1. Book through HotelOrbiPricePedia. Just don't. They hate you AND us.
2. Sashay up to my desk at noon and announce you're checking in. You are paying for 3pm to 11am the next day. Anything earlier is a bonus I don't HAVE to provide. At all. Be demanding and you'll (eventually) be getting one of the rooms with hot-water-stealing gremlins (sneaky Ninja gremlins our chief engineer hasn't been able to locate yet).
3. Book a room for one adult then show up with your SO and your three adult-sized teenage kids. I can't let 5 adults stay in one standard room, it's a fire code violation. Your attempt to save the $10 it would cost to get a suite now means you have to pay $129 for another room or find another hotel. Yes, I could just upgrade you to a suite, but I since you decided to trow a tantrum like a toddler, I'm not going to.
3. Spend 5 minutes digging through your 5 gallon purse for an ID and a credit card. You knew we were going to ask for that. Your confirmation said so. I really don't care if you waste my time (I am getting paid to stand here) but don't waste the time of the 5 people in line behind you wanting to check in.
4. Leave food or packaging for such on the floor, counter, or tables and then complain about ants. You're an adult. You know what a trash can is, and I presume you are capable of making the connection between food debris and insects.
5. Let your kids run circles around the coffee station for 60+ minutes (I wish I were making that one up). This is a hotel lobby, not a playground. If your kid falls and gets hurt, you're going to spend the day you planned to go to the Aquarium in the ER instead.
6. Pay in cash. I now hate you.
1. Book through HotelOrbiPricePedia. Just don't. They hate you AND us.
2. Sashay up to my desk at noon and announce you're checking in. You are paying for 3pm to 11am the next day. Anything earlier is a bonus I don't HAVE to provide. At all. Be demanding and you'll (eventually) be getting one of the rooms with hot-water-stealing gremlins (sneaky Ninja gremlins our chief engineer hasn't been able to locate yet).
3. Book a room for one adult then show up with your SO and your three adult-sized teenage kids. I can't let 5 adults stay in one standard room, it's a fire code violation. Your attempt to save the $10 it would cost to get a suite now means you have to pay $129 for another room or find another hotel. Yes, I could just upgrade you to a suite, but I since you decided to trow a tantrum like a toddler, I'm not going to.
3. Spend 5 minutes digging through your 5 gallon purse for an ID and a credit card. You knew we were going to ask for that. Your confirmation said so. I really don't care if you waste my time (I am getting paid to stand here) but don't waste the time of the 5 people in line behind you wanting to check in.
4. Leave food or packaging for such on the floor, counter, or tables and then complain about ants. You're an adult. You know what a trash can is, and I presume you are capable of making the connection between food debris and insects.
5. Let your kids run circles around the coffee station for 60+ minutes (I wish I were making that one up). This is a hotel lobby, not a playground. If your kid falls and gets hurt, you're going to spend the day you planned to go to the Aquarium in the ER instead.
6. Pay in cash. I now hate you.
Comment