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So you want a discount on top of a discount?

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  • So you want a discount on top of a discount?

    I am helping out at my store's second location - a kiosk in a different mall - today instead of my usual location.

    Rain deer scarf
    Lady: How much is your rain deer scarf?
    Me: It was originally $10, but it's on sale for $7.99.
    Lady: Christmas is already over. Can you do $5?
    Me: No. It's already 20% off.
    Lady: I want to speak to my manager.

    I call my manager who doesn't answer her phone.

    Betty Boop Bag
    Me: The bag is originally $40, but because of a defect, it's on sale for $35.
    Lady: Can you give me $25?
    Me: No. I can give you $30.

    I can't justify giving a large discount for a defect the size of my thumbnail on a bag that reaches my knee when placed on the floor.

    Mall
    The final story happened last month. I was selling sweaters which normally sell for $10 but were on sale for $6.99. A mall employee (= lady) buys one of them.
    Lady: I work in the mall, so can you give me the mall employee discount (10% off)?
    Me: Ma'am, it was originally $10 and now on sale for $6.99.

    If I gave her the mall employee discount on top of the heavy discount (read thirty percent), I'm worried about not making a lot of profit. If I recall, my manager bought the sweaters each at $5.
    Last edited by Water; 01-01-2016, 09:27 PM.
    It's called common sense for a reason

  • #2
    Quoth Water View Post
    Mall
    The final story happened last month. I was selling sweaters which normally sell for $10 but were on sale for $6.99. A mall employee (= lady) buys one of them.
    Lady: I work in the mall, so can you give me the mall employee discount (10% off)?
    Me: Ma'am, it was originally $10 and now on sale for $6.99.

    If I gave her the mall employee discount on top of the heavy discount (read thirty percent), I'm worried about not making a lot of profit. If I recall, my manager bought the sweaters each at $5.
    You could have offered the mall discount off the original price instead of the sale price. But she might not have liked that. On the other hand, knowing how some SCs are, she might have taken that offer.
    "I don't have to be petty. The Universe does that for me."

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    • #3
      IA -- That's called the Stupid Tax. I'll gladly collect that one day in and day out.
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