My store decided to do its part to go green and help save the environment at the beginning of February by discontinuing using plastic bags. The stated reasoning was environmental, not financial. Some of us figured that the penny pinching head manager thought this would be a great idea to save money in the short term because he would not have to order more plastic, when there's going to be no financial benefit in the long term due to the increased cost of buying more paper. Personally, I thought that totally discontinuing them was not a great idea and we should have limited quantities available for purchase by the customer if they really want them, which would probably be a faster way to end their use, not that I was consulted at all. We have reusable bags available for purchase, which I've been encouraging customers to buy because they are so versatile and easy to pack.
We used our last plastic two weeks ago and there are a quite a few customers still asking for them. Some customers like the new policy, but there are some very vocal ones who do not. When the cashiers tell them that we don't have it anymore, their response is when will more be in. They do not get that we won't be using plastic ever again unless management changes its mind. There's quite a few cashiers and baggers, including myself, who sincerely miss having them for items including eggs, cakes, and rotisserie chicken, not to mention problem credit/debit cards.
One lady who's a physical therapist complained to me about said policy last weekend. She said that plastic bags are easier for her patients, mostly elderly, to carry and easier on their backs. I told her I had nothing to do with the decision, so I was the wrong person to speak to. She continued on her spiel for almost five minutes - luckily no one was in line behind her. I told her that if she had any comments they should be directed towards management, because they sincerely appreciate customer feedback on their policies. That finally shut her up and sent her on her way. I have no idea if she called them and what they're reaction was. I hope they got a good taste of what we have had to deal with up front implementing their policy.
We used our last plastic two weeks ago and there are a quite a few customers still asking for them. Some customers like the new policy, but there are some very vocal ones who do not. When the cashiers tell them that we don't have it anymore, their response is when will more be in. They do not get that we won't be using plastic ever again unless management changes its mind. There's quite a few cashiers and baggers, including myself, who sincerely miss having them for items including eggs, cakes, and rotisserie chicken, not to mention problem credit/debit cards.
One lady who's a physical therapist complained to me about said policy last weekend. She said that plastic bags are easier for her patients, mostly elderly, to carry and easier on their backs. I told her I had nothing to do with the decision, so I was the wrong person to speak to. She continued on her spiel for almost five minutes - luckily no one was in line behind her. I told her that if she had any comments they should be directed towards management, because they sincerely appreciate customer feedback on their policies. That finally shut her up and sent her on her way. I have no idea if she called them and what they're reaction was. I hope they got a good taste of what we have had to deal with up front implementing their policy.
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