Self Scan horrors(long)

[depechemodefan]

I just remembered something that happened to me once.

There are 4 SS machines. Most of the time it's just one line, so that one person can go to the next machine that opens, no matter which machines open up.

There's me and a guy and this woman walks up and makes her own line. A machine opens up and before she goes to it, I say, "that man was here before you." She looks at him and says sorry, and he says she can go ahead

I wish I had the spine to say, "there's only one line" but I don't know what is it about me that makes people want to abuse me, so most of the time I get something like "who says there is only one line?" or "you telling me what to do?"

To be honest, here at the library, there are several check-out counters, and most people just make one line, but there are assholes who don't want to wait in line, they just go stand behind a person who is checking out, screw other people who are waiting.

[friendofjimmyk]

HSC: You guys are racist!
Me: *dammit* Ok. do you want to talk to a manager?
HSC: Yes! But i want to tell you first!
Me: *dammit, dammit, dammit* Ok.
BSC: I used you SS machine and selected the "Spanish" option but the voice was a white voice. Thats is racismmmmmm!

It's so funny that those who are accusing someone of being racist are actually buying into racism themselves. What is a "white voice"? That statement is fairly racist. And, why would they have an issue with a "white voice"? It spoke Spanish, didn't it?

It's like the time when a co-worker who was on the phone with a woman and was refusing her service and she pulled the race card. He told her that he could not see what color she was over a phone. Which means that this particular woman bought into the very stereotype people have about the particular race she belonged to. The stereotype "All ***** sound a like"

[staticradio]

Self-Scan is always a joy to work at, because most people have no idea how to scan their own product (more like mash each and every product into the reflecting plates). Sometimes the bar codes are marred, stretched, et al. and will not scan. Second attempt: type in the UPC code (I always entitle the customers I help...granted, they'll forget the second I type said code in).

That, and the scale. So many times have I had to instruct people that it is not a place to sit while completing an order. "Why is this &*#@ statement coming on the screen for!?!" (get your child off the platform, and it'll reset).

I remember when someone got irate one time and scanned an item on all 4 of our self-checkouts, and stormed off. Nothing like inconveniencing everyone else, eh? Took a few minutes to void out each machine.