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  • Rearranging the store...

    And relocating merchandise. Customers are so very helpful when they do this.

    Like, the folks who notice our big bin of $1.00 ribbon, right after they've been hunting through the expensive ribbon. Do they at least give us their 3.99 spool of ribbon? Or the ribbon by the yard?

    Na, they just toss it in the bin, with the rest of the ribbon. Which leads to another customer finding it shoved in there, and demanding it for that price. "No ma'am, you can't have that full roll of by the yard ribbon, which is something like a 1.25 per yard...and with like 15 yards on it for a buck....". Which causes a... "BUT I FOUND IT OVER THERE!" with them gesticulating wildly at the damned bin.


    Yesterday, I had a co-worker...ringing up someones ginormous order of random crafty crap. One of the womans items was a pack of water color markers, that...I dunno how much they cost....but assume, lots. Woman, in true idiot fashion acts like the cashier has someone caused them to ring up incorrectly. "I found them in the 25 cent section! I thought they were a Quarter!". Seriously, everything that belongs in the clearence section is tagged. Woman did not get them for a quarter. But she was truly convinced she should have.

    There are two types. The ones who see something that looks too good to be true, and finds an employee and says "is this really a buck?" and gets the employee to find the price, and then accepts this--if given an explanation that makes sense. (It was moved, that sign applies to that other item... etc.)

    The others are the ones who see something that looks too good to be true and says "SCORE!" Even though it's the only one of those items in the whole damned section. They'll fight you on it too.

    Another peeve...is...uh customers who go to the basket section and get a basket...and then cart it around the store filling it up...and then bring their shit up front... "I don't want this, I just needed a basket". Because, WTF? there are handcarts all over the damned store! and now I have to walk like 10 feet and stuff.


    Blarg.

    What was my point?

    Oh, why the ....heck can't they not re-arrange and relocate merchandise? It just confuses the rest of the customers. lol

    Oh, and the worst part is when it's the other employees who are doing the relocating. The newer people who are doing go-backs, and see something that resembles something else, but don't check. And end up putting a bunch of an eleven dollar item in with the dollar shit.

    Actually, I'd just like to ring a few necks.
    you are = you're. not "your".

  • #2
    Quoth simplyanother View Post
    One of the womans items was a pack of water color markers, that...I dunno how much they cost....but assume, lots. Woman, in true idiot fashion acts like the cashier has someone caused them to ring up incorrectly. "I found them in the 25 cent section! I thought they were a Quarter!". Seriously, everything that belongs in the clearence section is tagged. Woman did not get them for a quarter. But she was truly convinced she should have.

    Tell her this:

    "Okay maam, well if you found them in the $0.25 section put there by another customer, all you have to do is find the customer who did it and convince them to pay the remaining $1 per yard that you refuse to pay. When you do that, you can have it for just a quarter."

    And if you have a customer dumb enough to take you seriously:

    "No we won't go off looking for them, that's your job. I guess since you're not gonna try then you realllly don't want these for a quarter after all" and start putting the ribbon behind the counter.

    Bada-bing, bada-boom.

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    • #3
      I see this all the time at the gamestop I frequent. They have the $9.99 and under bins that people like to pull this with. I've seen people while I browse put a more expensive game in there and leave, only to come back a few minutes later (or have a friend do so) to pull the game out and make a stink trying to get it for 10 bucks. After I saw that happen once, I started putting the games back when I'm in there. If I notice one that doesn't look like it belongs that I didn't witness a customer move there, I'll ask the cashier about it (since some stuff just doesn't get marked when the price drops).

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      • #4
        Its even worse with food products. People will often pick up some item that needs to be refridgerated or frozen, then drop it off in some randon place in the store. Almost invariably, by the time we find the ice cream hidden away with the magazines, its already a room temperature mess...and many times it takes out adjacient products as well.

        Its like the customer is just picking up food items and dumping them in the garbage. What sort of madness would possess people to purposefully ruin all sorts of products they haven't paid for? They are literally throwing away perfectly sellable product for no good reason. Seriously, why the hell do people do this?

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        • #5
          Quoth Hyndis View Post
          Seriously, why the hell do people do this?
          Because they are bone idle and won't walk the 30-40yds to the fridge.
          A PSA, if I may, as well as another.

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          • #6
            Talking about perishables... when I used to work in a grocery store we only had enough people on nights to move the magazine racks once every couple months to clean under them. One of the cashiers found a head of lettuce and was about to grab it while yelling at me to take it to produce when she touched it and it liquified.

            Much grossness.

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            • #7
              I really hate the people who do this with food. So often I will see a fresh Pizza put in the frozen pizza section or vice-versa and either way round it makes the product unsellable.

              Comment


              • #8
                Quoth Aethian View Post
                Talking about perishables... when I used to work in a grocery store we only had enough people on nights to move the magazine racks once every couple months to clean under them. One of the cashiers found a head of lettuce and was about to grab it while yelling at me to take it to produce when she touched it and it liquified.

                Much grossness.
                When I had to clean above the fruit and veg cabinets I found many items thrown up there, including a bag of salad with a lump of mould the size of a tennis ball

                Comment


                • #9
                  Quoth dithers66 View Post
                  Tell her this:

                  "Okay maam, well if you found them in the $0.25 section put there by another customer, all you have to do is find the customer who did it and convince them to pay the remaining $1 per yard that you refuse to pay. When you do that, you can have it for just a quarter."

                  And if you have a customer dumb enough to take you seriously:

                  "No we won't go off looking for them, that's your job. I guess since you're not gonna try then you realllly don't want these for a quarter after all" and start putting the ribbon behind the counter.

                  Bada-bing, bada-boom.
                  It's funny: I have thought of much the same thing, only from a more active position:
                  If a customer puts something in the 25 cent bin, they now owe the difference in price. As in, watch that bin and start charging people.

                  I guess it comes down to parenting: when I was a kid, if I picked something up in a store that I later decided I didn't want (or found out I couldn't have), I'd be told, "Go put it back." And if I just stuck it on a nearby shelf, I'd be told, "No. Back where you got it."
                  Fromt the time I was about two.

                  But nobody does that to their kids these days. I guess it's just too much bother. So we have an entire generation, starting with the crumby kids and ranging through teenagers and all the way to crumby adults who figure it's just fine to put a product they now realize they don't want "back" on whatever shelf the happen to be standing near.
                  Even if it happens to require refrigeration or be frozen.

                  Comment


                  • #10
                    I once worked in a thrift store. It was quite common to have shirts from one rack moved to the adjacent rack. Turn around, put your arm out, there you are. The effort required to do this was apparently too much.

                    People are so lazy.
                    1129. I will refrain from casting Dimension Jump and Magnificent Mansion on every police box we pass.
                    -----
                    http://orchidcolors.livejournal.com (A blog about everything and nothing)

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                    • #11
                      I often find sliced deli meats left randomly around the store. Customers would make the effort to ask for some kind of meat to be sliced, and wrapped, and then they would just leave it next to the salad bar or on top of the table we sell fruit loaves on. I find cheese in the same areas as well.

                      Comment


                      • #12
                        books constantly get misshelved at the library. Mostly because the person doesn't want any one else to find the book. But normally they pick up a book, then decide they dont' want it and shove it just anywhere on the self.

                        Quoth Hyndis View Post
                        Its even worse with food products. People will often pick up some item that needs to be refridgerated or frozen, then drop it off in some randon place in the store. Almost invariably, by the time we find the ice cream hidden away with the magazines, its already a room temperature mess...and many times it takes out adjacient products as well.

                        Its like the customer is just picking up food items and dumping them in the garbage. What sort of madness would possess people to purposefully ruin all sorts of products they haven't paid for? They are literally throwing away perfectly sellable product for no good reason. Seriously, why the hell do people do this?
                        One day at the local store, there were long lines. In one line this woman and her husband and kid were going through the meats that they didn't want and just put them in an empty cart next to them. People were looking at them. A few min. latter a meat market guy was passing by when on customer stopped him and told them the people in front of her just put the meat they didn't want in a basket. So the meat market guy told them (the ones who wanted to leave the meat behind) to next time give the meat to the checker, not just leave them where they will get warm and spoil. He said it in a nice way and the family didn't blow up. But it was one of those WTF? moments. The line was long, couldn't the husband, or mom, or kid take them back to meat section, since they had time? How hard is to give it to the checker? What, they think the checker will act like the soup nazi and deny them service?
                        Time! Time! Time is what turns kittens into cats.

                        Don't teach me a lesson; all I learn is that you are an asshole.

                        I wish porn had subtitles.

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                        • #13
                          Whenever people demand the price of something they randomly found, if it's only like a dollar difference I go ahead and give them the cheaper price. But I always tell them that the item was stuck there because of a lazy customer who couldn't be bothered to put it back, and therefore it ruins it for everyone else. It's sad that a lot of people don't realize that's what happens, or that that kind of behavior has consequences.

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                          • #14
                            I go out of my way to avoid making a mess. When I get out a book from the nearby Borders or B&N, I pick it up and return it to where I got it.

                            The way I see it, they aren't paid to pick up after me, why should I expect them too?
                            Last edited by Andrew B.; 08-06-2008, 07:52 AM. Reason: Fixing a typo
                            Low lie the Fields of Athenry/ Where once we watched the small free birds fly/ Our love was on the wing/ we had dreams and songs to sing/ It's so lonely around the Fields of Athenry

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                            • #15
                              Quoth Andrew B. View Post
                              The way I see it, they aren't paid to pick up after me, why should I expext them too?
                              Unfortunately, some customers think it is our job to pick up after them.
                              Sometimes life is altered.
                              Break from the ropes your hands are tied.
                              Uneasy with confrontation.
                              Won't turn out right. Can't turn out right

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