People can be SO rude. I don't get the whole 'service with a smile' thing. I like my current job and I do smile more often that not. I don't have to try. But with the heat, I can't sleep, and some days I'm more tired than usual, and it does show in my face. I may not be smiley, but I am VERY courteous. And if people think I'm rude for not saying "please" and "thank you" and "have a lovely day" with a smile plastered on my face then they're the one with the problem, not me.
Announcement
Collapse
No announcement yet.
Some things reall AREN'T your business
Collapse
This topic is closed.
X
X
-
Quoth AccountingDrone View PostI am 53 and this is the visible tattoo I have.
However my next one is going to be wrist/forearm
My mum is in her 70's and has a few too, including the back of her neck!
But back to topic, I think the most I've ever asked a cashier on a personal basis is how their day was going or carried on a conversation that they've initiated.
Some people!Arp happens!
Just when I was getting used to yesterday, along came today.
Comment
-
IMNSHO, the ONLY time it's appropriate for a customer to comment on a retail worker's tattoo is if it's clearly well-done - and they want a recommendation for a tattoo artist.Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.
Comment
-
I thought you had to be a rich celebrity before people felt this entitled to the ins-and-outs of your life... :-/This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie
Comment
-
"Smiles cost extra."
or
"They don't pay us 'smile wages' here."
Quoth carryonnow View PostSC: WOW...no one closer would hire you so you need to invade our town and take our jobs."For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
"The difference between an amateur and a master is that the master has failed way more times." - JoCat
"Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
"There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
"Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
"Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
Acts of Gord – Read it, Learn it, Love it!
"Our psychic powers only work if the customer has a mind to read." - me
Comment
-
Quoth MelindaJoy77 View PostI can't tell you how many times people have asked me if they are all wedding rings.
Comment
-
Quoth carryonnow View PostIf the town I work in were a bar, it would be "Cheers" because everyone knows your name...and THINKS they are entitled to know your business too.
Quoth carryonnow View PostSC: WOW...no one closer would hire you so you need to invade our town and take our jobs.
And if this is "your" job, what horrible line of work did you fall into from me taking it? Attorney? CEO? Oh, you have your own business. Sorry about my theft of what would have been your low level retail job forcing you to go into business for yourself. That wasn't very nice of me, was it?
Quoth carryonnow View PostSC: (Grabs cashier's arm) WHY??!!?? Why did you do this to yourself??
Quoth carryonnow View PostSC: That's it? That's all you are going to do...speak to her.....she is a miserable person...she shouldn't be interacting with the public...you need to fire her.
There's a reason she's still my favorite manager after all these years.
Quoth Argabarga View PostBet they weren't a day younger than 40, there's a real hard generational line out there regarding tattoos. People under 40 don't see what the big deal is, and people over 40, well, might as well be Victorian England, so sure are they that tattoos can only ever coincide with criminality.
Also, a former coworker of mine has, in the last few years, started getting more and more tattoos. He's 55.
Quoth wolfie View PostIMNSHO, the ONLY time it's appropriate for a customer to comment on a retail worker's tattoo is if it's clearly well-done - and they want a recommendation for a tattoo artist.
"The Customer Is Always Right...But The Bartender Decides Who Is Still A Customer."
Comment
-
I once had a customer put in a formal complaint about me cuz I wasn't smiling, and was looking miserable on the till. My supervisor at the time calmly told the SC that it was my granny's funeral the day before, and the SC was shocked into withdrawing the complaint. Well, if he'd bloody well asked me what the matter was, I would have told him. I was only working that day cuz I had to, cuz I wasn't able to get both days off, only the one for the funeral.
I also have Aspergers so smiling feels strange to me, the facial equivilent of standing on one's head. It's very difficult, so I try to put on a cheery voice instead, use please, thank you, goodbye, hello etc liberally, and not actually frown. If anyone asks me why I don't smile, I tell them. It's amazing how many people think that in order to look normal, a person has to walk around with a wide manic grin on their face. Personally, if I saw someone like that, I'd wonder what drugs they were taking. O_o
Comment
-
I once had an odd complaint against me at The Bar. A few years ago, this one couple bitched about me to my manager as they were leaving. Their problem with me? I wasn't joking around with them like I normally did when they were in there. Why not? Because I was fucking slammed! As my manager pointed out to them, considering how busy I was, they should have been happy that I was still able to make sure they (and everyone else) got all their food and drink in a timely and efficient manner, and that it was damned unrealistic of them to expect me to ignore other customers in order to causally joke with them.
Yeah, that was a complaint that went exactly nowhere.
"The Customer Is Always Right...But The Bartender Decides Who Is Still A Customer."
Comment
-
Quoth Lace Neil Singer View PostI also have Aspergers so smiling feels strange to me, the facial equivilent of standing on one's head.Aerodynamics are for people who can't build engines. --Enzo Ferrari
Comment
-
I have a thing I do when I see someone who is unhappy, or perhaps having a hard day. There is no way ever I would say "Why don't you smile?" That is counter-productive.
No, I think of something amusing I can say to them that will lighten up their day. I never say anything personal about their appearance, unless it is to say something nice.
For instance there is a lady who works in our Local Post Office, and she never smiles. I have been collecting packages there for about 4 or 5 years and she knows me well.
Lady: "Hello"
Me: "Hello"
I hand over the ticket for a package and the man who works there walked out of the back room. He looked at me.
Man: "Hello"
Me: (To the lady) "There is an echo in here. Wait! I know the answer to that." (To the man) "Hello"
Man: (Amused) "You know the answer to 'Hello'?"
Me: "Yep, yep"
He smiled, she smiled, I took my package and walked out a winner, as I had made both of them smile. It was a small meaningless interaction, but if I can do something similar (and different) every place I go, I get better service and the people who come after me get better service.
And it amuses me to do so.
Comment
-
We once got a comment on the online survey where the customer said he was glad he got a nice, happy cashier because the "one who is normally working looks like she would rather be at home slitting her wrists." And... Yeah, there was one cashier who often had the meanest glare on her face. Think snotty valley girl who is being told off by a teacher. Even the dark tan (in winter, in a place where you forget what the sun looks like), streaked hair, and heavy glittery makeup.
I don't go for psycho grin, just a generally non-glaring expression.Replace anger management with stupidity management.
Comment
-
Since I went to the store today, I decided to try something. An experiment if you will. I smiled as I shopped for my items. You know what? I saw a whole lot more people smiling, like smiles are contagious or something. They'd be blank faced as they approached and for some reason start smiling. Even the employees would smile when they came into range!
So not everyone smiled. That's cool. I didn't need them to smile so I can be happy. I was happy all by myself! I think that those who demand others (employees) smile aren't happy and aren't likely to be happy unless they force others to bemiserablehappy!If I make no sense, I apologize. I'm constantly interrupted by an actual toddler.
Comment
Comment