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The first one makes me so mad thinking back on it. It involves this brat lady. So it was saturday night, there were two wait staff, me and another, and we always split the tables in half.. so that's like 13 tables a piece. also, our manager who takes care of the register and pick ups on saturdays couldn't come because his wife was having a baby so i had to take care of that too.
anyway while i'm serving my tables i notice this lady on my partners side glaring at me with all the hatred she could muster, so while i'm carrying 6 drinks over to one of my table i tell her "hi, allison will be right with you" and she gives this shocked look like i just slapped her in the face.
so i make sure to tell allison to take care of the lady quick cuz she's gonna explode soon. she tells me she's really busy and just do it for her. and honestly i'm not sure how long the lady was waiting but it couldn't have been more than 5 minutes.
brat lady: bl
me: me
me: okay, allison is kinda busy right now, i'm really sorry about the wait, so i'll take care of you now.
bl: oh are you sure that's okay with you?? (with the most bitter, sarcastic tone ever)
me: um.. yeah i'm really sorry. well i can get you guys something to drink.
bl: *starts rattling off everything she wants to order really really fast on purpose*
and she keeps telling me how frustrated and angry she is with me right now. i mean JESUS lady, i already said sorry a few times, and now i'm serving you and i'm gonna try to make you happy. wtf else do you want me to do?!? get on my hands and knees and kiss your feet? this isn't even my section so it's not my fault anyway.
anyway she ordered a side salad with no onions on it and i wrote it on the paper and specifically told the cook right before he made it so i didn't think to look to make sure he did it. (DOH) and her little boy brings it back to me and i notice the onions (SHIT - this lady's gonna pull a gun on me) so i right away tell the cooks and they take it back and give me a salad with no onions on it.
me: *takes salad to lady* i'm sooo sorry about that. i JUST told the cook no onions, i should've checked.
bl: *stares at me like she's gonna kill me* did they just pick the onions off? because then there will be the smell and juices in there. (these are raw onions btw, it wouldn't matter at all)
me: oh umm yeah they might've.
bl: GIVE ME A NEW SALAD THEN, i came here before and this never happened to me.
me: i'm sorry...
so they make a new salad for her... and when she left i found out she never even touched the salad!!!! i even asked if she wanted me to wrap it up to go and she said no.
anyway i go on to give her excellent service (imo) but after the salad incident she wouldn't even look at me and just said "no, thanks" whenever i asked anything.
so at this point i'm feeling bad for her even though she's being ridiculous and a complete brat, so i take off 4 dollars from her total (i really really wish i hadn't now) and when i tell her all she says is "ok... thanks" without even looking at me. like she deserved the whole meal free.
she didn't leave me a tip.
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The second one involves two old ladies.
old lady 1: 1
old lady 2: 2
me: me
me: hi guys, how are you, what would you like to drink?
1: i need water right now, i'm diabetic
me: oh, of course, did you want anything 2?
2: oh, just take care of her
me: ok.... *gets water*
1: i want 2 slices of pizza
me: okay, and 2, what would you like?
2: just take care of 1 first
me: well... i did. she just ordered.
2: did you order 1?
1: yeah i ordered.
2: okay, now last time i came in here i got a great big salad but i can't remember what it was. what was it?
me: oh.. well what was on it?
2: i can't remember.
so i spend 10 minutes trying to guide her through the menu even though i was pretty busy. eventually she settles on the large dinner salad.
me: *brings out large dinner salad*
2: oh, this isn't what i wanted
me: *stares back dumbfounded* but this is exactly what you ordered
2: *sighhhh* ok i GUESS it's okay
and as i'm walking away i hear her make comments like i got it wrong and it's too big etc etc. anyway after their done i ask if they want any dessert and they point over to this other table right across from them, like 2 feet away and says verbatum:
1: i want whatever that young man has right there
me: ok, so you want the cajun wings? i guess you want 10 of them? (our wings come in 10, 20, 30)
1: ummm can i just have five?
me: umm, okay that's fine. sure. (we aren't normally supposed to do that but i thought i'd be nice to them)
2: yeah, can i have five of those too?
me: oh, so you just want an order of ten then.
1: NO, *sighhhh* she wants five, and i want five!! (she suddenly gets this attitude with me out of no where)
me: okay? i don't understand. i thought this was on one bill.
1: she... wants... five... and... i... want... five...
me: okay (i decided to just let it slide, no use in arguing with those without brains)
so i bring them their order of 10 cajun wings even with an extra side of bleu free of charge.
1 + 2: what is this? this is too much.
me: ...
so i now go take care of my other tables and after 5 minutes they wave me over and tell me the wings are too hot. and they're like crying cuz it's so hot. (cajun wings aren't even supposed to be hot. it just has spices on it) and i offer to bring them so bread and they say no.
then after another 3 minutes they wave me over again. they already ate 7 of the wings and they tell me this is just not going to work and they want another order of wings for free because these are too hot.
me: but this is what you ordered, the cajun wings.
1: NO, i ordered wings.
me: you pointed to that guy and said "i want whatever he has right there" and i told you that he has the cajun wings.
1: i can't see all the way over there.
me: then why did you tell me you wanted what he had??
1: I CAN'T SEE ALL THE WAY OVER THERE! HOW CAN I? i just ordered wings.
me: *stands in disbelief*
eventually i offer to give them 3 more wings for free, but we just washed off the 3 they didn't eat and put them back in the fryer.
eventually the ladies leave, give me a 5% tip, and they stole our parmasan cheese shaker thing that we leave on the tables.
they will be banned from ever eating here again, hopefully i can remember the old scumbags faces.
anyway while i'm serving my tables i notice this lady on my partners side glaring at me with all the hatred she could muster, so while i'm carrying 6 drinks over to one of my table i tell her "hi, allison will be right with you" and she gives this shocked look like i just slapped her in the face.
so i make sure to tell allison to take care of the lady quick cuz she's gonna explode soon. she tells me she's really busy and just do it for her. and honestly i'm not sure how long the lady was waiting but it couldn't have been more than 5 minutes.
brat lady: bl
me: me
me: okay, allison is kinda busy right now, i'm really sorry about the wait, so i'll take care of you now.
bl: oh are you sure that's okay with you?? (with the most bitter, sarcastic tone ever)
me: um.. yeah i'm really sorry. well i can get you guys something to drink.
bl: *starts rattling off everything she wants to order really really fast on purpose*
and she keeps telling me how frustrated and angry she is with me right now. i mean JESUS lady, i already said sorry a few times, and now i'm serving you and i'm gonna try to make you happy. wtf else do you want me to do?!? get on my hands and knees and kiss your feet? this isn't even my section so it's not my fault anyway.
anyway she ordered a side salad with no onions on it and i wrote it on the paper and specifically told the cook right before he made it so i didn't think to look to make sure he did it. (DOH) and her little boy brings it back to me and i notice the onions (SHIT - this lady's gonna pull a gun on me) so i right away tell the cooks and they take it back and give me a salad with no onions on it.
me: *takes salad to lady* i'm sooo sorry about that. i JUST told the cook no onions, i should've checked.
bl: *stares at me like she's gonna kill me* did they just pick the onions off? because then there will be the smell and juices in there. (these are raw onions btw, it wouldn't matter at all)
me: oh umm yeah they might've.
bl: GIVE ME A NEW SALAD THEN, i came here before and this never happened to me.
me: i'm sorry...
so they make a new salad for her... and when she left i found out she never even touched the salad!!!! i even asked if she wanted me to wrap it up to go and she said no.
anyway i go on to give her excellent service (imo) but after the salad incident she wouldn't even look at me and just said "no, thanks" whenever i asked anything.
so at this point i'm feeling bad for her even though she's being ridiculous and a complete brat, so i take off 4 dollars from her total (i really really wish i hadn't now) and when i tell her all she says is "ok... thanks" without even looking at me. like she deserved the whole meal free.
she didn't leave me a tip.
_____________________________________________
The second one involves two old ladies.
old lady 1: 1
old lady 2: 2
me: me
me: hi guys, how are you, what would you like to drink?
1: i need water right now, i'm diabetic
me: oh, of course, did you want anything 2?
2: oh, just take care of her
me: ok.... *gets water*
1: i want 2 slices of pizza
me: okay, and 2, what would you like?
2: just take care of 1 first
me: well... i did. she just ordered.
2: did you order 1?
1: yeah i ordered.
2: okay, now last time i came in here i got a great big salad but i can't remember what it was. what was it?
me: oh.. well what was on it?
2: i can't remember.
so i spend 10 minutes trying to guide her through the menu even though i was pretty busy. eventually she settles on the large dinner salad.
me: *brings out large dinner salad*
2: oh, this isn't what i wanted
me: *stares back dumbfounded* but this is exactly what you ordered
2: *sighhhh* ok i GUESS it's okay
and as i'm walking away i hear her make comments like i got it wrong and it's too big etc etc. anyway after their done i ask if they want any dessert and they point over to this other table right across from them, like 2 feet away and says verbatum:
1: i want whatever that young man has right there
me: ok, so you want the cajun wings? i guess you want 10 of them? (our wings come in 10, 20, 30)
1: ummm can i just have five?
me: umm, okay that's fine. sure. (we aren't normally supposed to do that but i thought i'd be nice to them)
2: yeah, can i have five of those too?
me: oh, so you just want an order of ten then.
1: NO, *sighhhh* she wants five, and i want five!! (she suddenly gets this attitude with me out of no where)
me: okay? i don't understand. i thought this was on one bill.
1: she... wants... five... and... i... want... five...
me: okay (i decided to just let it slide, no use in arguing with those without brains)
so i bring them their order of 10 cajun wings even with an extra side of bleu free of charge.
1 + 2: what is this? this is too much.
me: ...
so i now go take care of my other tables and after 5 minutes they wave me over and tell me the wings are too hot. and they're like crying cuz it's so hot. (cajun wings aren't even supposed to be hot. it just has spices on it) and i offer to bring them so bread and they say no.
then after another 3 minutes they wave me over again. they already ate 7 of the wings and they tell me this is just not going to work and they want another order of wings for free because these are too hot.
me: but this is what you ordered, the cajun wings.
1: NO, i ordered wings.
me: you pointed to that guy and said "i want whatever he has right there" and i told you that he has the cajun wings.
1: i can't see all the way over there.
me: then why did you tell me you wanted what he had??
1: I CAN'T SEE ALL THE WAY OVER THERE! HOW CAN I? i just ordered wings.
me: *stands in disbelief*
eventually i offer to give them 3 more wings for free, but we just washed off the 3 they didn't eat and put them back in the fryer.
eventually the ladies leave, give me a 5% tip, and they stole our parmasan cheese shaker thing that we leave on the tables.
they will be banned from ever eating here again, hopefully i can remember the old scumbags faces.
That is so gross. Who knows what crud they got on the food, no matter how well you washed them off?
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