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In the spirit of the season, I figure I should tell you all of my first two 'sucky' customers.
Let me set the scene; I've been employed at ABC Paintball Field and Shop for a year(hired August 2002) and have become a model employee(so much in fact, the owner let me run the Proshop by myself for almost 6 months). It's now 2003.
In walks two young kids and their mother(not unusual, just a pain in the butt to have).
YK1: Kid 1, girl, older sister, 16
YK2: Kid 2, boy, younger brother, 13
BOBa: Belligerent Old Battleaxe
Me: Talented Paintslinger
Me: Have either of you played before?
YK1/2: No, (1)But it looks fun
Me: Ok, well, at the mmoment we have a league game going on so their isn't space for walk-ons, but you're welcome to watch from the upper deck.(I'm glad that the woman was a bad shot, if looks could kill). It should be over in a few minutes, I just need you guys to read this waiver and sign it.
BOBa: WHAT IS THIS SHIT! I'M A F**KING LAWYER! YOU CAN'T MAKE KIDS SIGN A WAIVER.
Me: (What the frack O_?) Um, ma'am, we have to ask everybody to sign it, it's so they understand the rules.
BOBa: I'm A LAWYER! THEY CAN'T LEGALLY SIGN!
Me: Ok, fine then, If they don't sign, they don't play. Have a nice day.
BOBa: YOU RUINED THEIR CHRISTMAS PARTY! *grabs kids and drags them outside*
The owner comes over, asks what happened, told him. He shrugged his shoulders, took out a hip flask and offered me some "sipping whiskey".
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The Next Day
I'm in the pro-shop, waiting for Kev(the Proshop Manager) to show up(which he rarely did). In comes this older man, mid-50's. He's already fuming, and has a large marker bag in his hands.
OM: I wazt to return zhis, I's bought it yezerday(he actually spoke like that)
Me: What's wrong with it?
OM: It wonzt hold aiz(It won't hold air)
Me: Ah, let me see it then, we might be able to....
Inside was the oldest paintball marker I've seen, in the most horrendous shape I've ever seen one in(a Panther Alley Cat II .68cal Marker).
Me: I can't take this, it's old and we've never sold these the entire time I've been here.
OM: I gotz it here YEZERDAY!! I didz!
Me: Not possible, this was made in the early 90's
OM: MANAGER! (crosses arms like a child)
Me: If you wish (phone Owner, who's upstairs in his office aka The Fortress of Solitude).
Owner: Hello?
Me: Sir, sorry to bother you, there is a man trying to sell a Alley Cat II and he say's he bought it here yesterday, and wants to speak to a Manager
Owner: I. Will. Be. Right. Down. (OH SHI!)
Whenever the owner spoke every single word, he was pissed. He walked into the proshop, I explain everything and his words to me were "mind the front desk". I heard raised voices while handing out markers to a Bat Mitzvah party(those were some angry girls), and I never saw the Old Man again. I am tempted to ask.
Let me set the scene; I've been employed at ABC Paintball Field and Shop for a year(hired August 2002) and have become a model employee(so much in fact, the owner let me run the Proshop by myself for almost 6 months). It's now 2003.
In walks two young kids and their mother(not unusual, just a pain in the butt to have).
YK1: Kid 1, girl, older sister, 16
YK2: Kid 2, boy, younger brother, 13
BOBa: Belligerent Old Battleaxe
Me: Talented Paintslinger
Me: Have either of you played before?
YK1/2: No, (1)But it looks fun
Me: Ok, well, at the mmoment we have a league game going on so their isn't space for walk-ons, but you're welcome to watch from the upper deck.(I'm glad that the woman was a bad shot, if looks could kill). It should be over in a few minutes, I just need you guys to read this waiver and sign it.
BOBa: WHAT IS THIS SHIT! I'M A F**KING LAWYER! YOU CAN'T MAKE KIDS SIGN A WAIVER.
Me: (What the frack O_?) Um, ma'am, we have to ask everybody to sign it, it's so they understand the rules.
BOBa: I'm A LAWYER! THEY CAN'T LEGALLY SIGN!
Me: Ok, fine then, If they don't sign, they don't play. Have a nice day.
BOBa: YOU RUINED THEIR CHRISTMAS PARTY! *grabs kids and drags them outside*
The owner comes over, asks what happened, told him. He shrugged his shoulders, took out a hip flask and offered me some "sipping whiskey".
---
The Next Day
I'm in the pro-shop, waiting for Kev(the Proshop Manager) to show up(which he rarely did). In comes this older man, mid-50's. He's already fuming, and has a large marker bag in his hands.
OM: I wazt to return zhis, I's bought it yezerday(he actually spoke like that)
Me: What's wrong with it?
OM: It wonzt hold aiz(It won't hold air)
Me: Ah, let me see it then, we might be able to....
Inside was the oldest paintball marker I've seen, in the most horrendous shape I've ever seen one in(a Panther Alley Cat II .68cal Marker).
Me: I can't take this, it's old and we've never sold these the entire time I've been here.
OM: I gotz it here YEZERDAY!! I didz!
Me: Not possible, this was made in the early 90's
OM: MANAGER! (crosses arms like a child)
Me: If you wish (phone Owner, who's upstairs in his office aka The Fortress of Solitude).
Owner: Hello?
Me: Sir, sorry to bother you, there is a man trying to sell a Alley Cat II and he say's he bought it here yesterday, and wants to speak to a Manager
Owner: I. Will. Be. Right. Down. (OH SHI!)
Whenever the owner spoke every single word, he was pissed. He walked into the proshop, I explain everything and his words to me were "mind the front desk". I heard raised voices while handing out markers to a Bat Mitzvah party(those were some angry girls), and I never saw the Old Man again. I am tempted to ask.
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