Inventory wasn't too hellish; got lectured a few times as my sorting/counting system was slightly different from the boss' way of doing it (hey, mine's faster as I know how to do it and gets the same end result so what's the issue?). It was determined that Mercedes Lackey, Anne McCaffrey and Stephen King are too prolific to be real (yeah, most of the titles we didn't carry any of, but six freaking pages each?! that probably wasn't their entire booklist, either).
Most people seemed to know we were closed that day.
Phone rings, I jump and almost bring a case of D&D minis down on my head (damn unstable plastic slatwall shelves). All I heard was his end of the convo, but I could imagine what the lady was like. The only phone call we got today (Jan. 1).
[following is all Bossman's speech]
"Thank you for calling [gamestore], we are closed today for physical inventory, can I help you?" (He should have just set the phone to after-hours, but if he had we would not have gotten this comedy sketch)
"That is something we have carried in the past, I can't look it up now as the computer system is down for inventory."
"No ma'am, I do not know if we have it right now. I cannot look it up right now. The store will be open tomorrow at noon, you can call back then."
"I know I said we have had it in the past. I have no idea if we have it now because our inventory database is down." [which was technically true, sure we could look it up but the gaming section was a disaster and for inventory purposes nothing could be on the hold shelf]
"Ma'am, we are closed."
"Yes I know it's a weekday. It is also New Years Day and most stores are closed today."
"Well, this isn't a grocery store."
"I cannot look that up for you now. Whatever you're looking for will be here on the shelf tomorrow, I guarantee that."
"We are closed. The store will open tomorrow at noon, call back then."
*click*
I have a feeling she was looking for either a board game or pewter miniature which were two of the most time-consuming areas to do (I really hate the pewter miniatures, not only a royal PITA, but also apparently the largest area of shrinkage in the store this year).
Most people seemed to know we were closed that day.
Phone rings, I jump and almost bring a case of D&D minis down on my head (damn unstable plastic slatwall shelves). All I heard was his end of the convo, but I could imagine what the lady was like. The only phone call we got today (Jan. 1).
[following is all Bossman's speech]
"Thank you for calling [gamestore], we are closed today for physical inventory, can I help you?" (He should have just set the phone to after-hours, but if he had we would not have gotten this comedy sketch)
"That is something we have carried in the past, I can't look it up now as the computer system is down for inventory."
"No ma'am, I do not know if we have it right now. I cannot look it up right now. The store will be open tomorrow at noon, you can call back then."
"I know I said we have had it in the past. I have no idea if we have it now because our inventory database is down." [which was technically true, sure we could look it up but the gaming section was a disaster and for inventory purposes nothing could be on the hold shelf]
"Ma'am, we are closed."
"Yes I know it's a weekday. It is also New Years Day and most stores are closed today."
"Well, this isn't a grocery store."
"I cannot look that up for you now. Whatever you're looking for will be here on the shelf tomorrow, I guarantee that."
"We are closed. The store will open tomorrow at noon, call back then."
*click*
I have a feeling she was looking for either a board game or pewter miniature which were two of the most time-consuming areas to do (I really hate the pewter miniatures, not only a royal PITA, but also apparently the largest area of shrinkage in the store this year).
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