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I'm not slow, you're impatient

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  • I'm not slow, you're impatient

    I heard a complaint that I'm "too slow". Today I found out who it was that complained...

    My store has accounts for fuel. To put fuel on your account I need to know which pump you're at, the account number (or name, in which case I look up the number), your number plate and your name.

    Most account holders say "Pump number 3 on account 42, rego TOWEL, I'm Arthur". And they're done nice and quickly, because that's the order I have to enter the rego in.

    The idiot who complained about me just says his name, then the rego, then gets pissed off when I ask which pump, look up his account number (I remember his business name but not the account number), then ask for the rego again because I forgot a string of six random characters (and he has 4 vehicles) during the time it takes to do what I've done so far.

    One guy just has to say the pump and "on my account", but that's because we all remember which account number and his rego and name etc. because he comes in 12 times a day.
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