I'm not sure where this goes.
I have a project to install <weird IT security shit> on all the office computers and I need to know by the end of the day if this is possible or not. I run into a problem where I can't add additional people to weird IT security shit, which is necessary since the computers are shared.
So after waiting in the online IT queue for 40 minutes, I get the bitch from hell.
Part of getting into the IT queue involves explaining your issue. She starts by asking for more info. I repeat what I already entered, since that's all I know.
Her: I need more information than that.
Me: What information do you need?
Her: More specific information.
Me: This is all I know about the problem. I was doing X and Y happened in Z area. I'm not exactally an expert on <weird IT security shit>.
Her: You don't have to be an expert to give me more information.
Me: And you don't have to be a bitch. Are you going to help me or not?
She started half assed helping me (asking questions I'd already answered) and eventually claimed she couldn't help me because of some technicality. So now I'm in the IT queue again. I hope to God I don't get her again.
I have a project to install <weird IT security shit> on all the office computers and I need to know by the end of the day if this is possible or not. I run into a problem where I can't add additional people to weird IT security shit, which is necessary since the computers are shared.
So after waiting in the online IT queue for 40 minutes, I get the bitch from hell.
Part of getting into the IT queue involves explaining your issue. She starts by asking for more info. I repeat what I already entered, since that's all I know.
Her: I need more information than that.
Me: What information do you need?
Her: More specific information.
Me: This is all I know about the problem. I was doing X and Y happened in Z area. I'm not exactally an expert on <weird IT security shit>.
Her: You don't have to be an expert to give me more information.
Me: And you don't have to be a bitch. Are you going to help me or not?
She started half assed helping me (asking questions I'd already answered) and eventually claimed she couldn't help me because of some technicality. So now I'm in the IT queue again. I hope to God I don't get her again.
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