I had a real catch come through today. This guy was, how can I put it delicately? Really, really moronic. He comes up to me first, holding out a product that we don't sell, and asked me if it had meat in it. I raised my eyebrows at him, but looked at the packaging anyways.
Me: It says that it contains bacon right here sir *show him on packaging*
SC: Really!?
Me: Uh, yeah.
SC: Well, that's no good!
Me: Nope.
SC: So what can I do?
Me: *if you're expecting a refund, you are sorely mistaken* Uh, return it? Or give it to someone?
SC: Give it to your friend.
I think this guy just tried to pass off his crappy food to me. I just gave it to another coworker, and went about my day. Well, the fucker comes back, wanting faxes. I tell him that it's $2.00/page, sending or receiving. Yeah, it's expensive, but I don't set the prices or the rules. I run through the faxes....
Me: That'll be a total of $x.xx amount.
SC: Really? So expensive!
Me: That's the price I quoted you, and the one that is listed on the board where you got our number.
SC: I don't have that.
Me: *you have GOT to be fucking kidding me* Then I can't release your paperwork until I get some form of payment.
SC: Wait, I grab a card!
Me: *wait for a few minutes, then start serving customers. He shows up, and gets annoyed because I didn't put everything on hold for him. I've got work to do, moron. Management doesn't pay me to sit around* Are you ready?
SC: *drops reward card onto counter* (for the record, the company that I work for has "reward points" that they give drivers of companies so that they can use it towards purchases. It also gives out shower credits for every 50+ gallons that you pump) Can I use my shower to pay for the fax?
Me: What? Of course not! Having a shower credit doesn't transfer into money.
SC: Why not?
Me: Because it doesn't.
SC: *ranting and raving in some other language. I don't care, I've tuned him out at this point. Then he starts bitching about me holding his paperwork*
Me: Sir, I don't care what you think. I expect payment, you knew there was money needed. I don't have any money, so I cannot return your paperwork until I get some. You can call your company, but I cannot accept a shower credit as payments. *because, y'know, it's a SHOWER CREDIT...NOT MONEY* *as this point, I'm getting annoyed. I eventually get on the horn with my boss* B, I need you to come down here.
My SL comes to save the day, and goes through the exact same speeches that I've been giving, but she has a lot more patience than I do. Rinse, repeat for fifteen minutes. First he tries to pay with the shower credit, then he plays the, "I don't speak English card", THEN he claims we're, "not very nice to other drivers of other races". B shuts him down right away. And you know? After all this crap, he pays with a bill that he had in his pocket.
I wanted to strangle that man.
Me: It says that it contains bacon right here sir *show him on packaging*
SC: Really!?
Me: Uh, yeah.
SC: Well, that's no good!
Me: Nope.
SC: So what can I do?
Me: *if you're expecting a refund, you are sorely mistaken* Uh, return it? Or give it to someone?
SC: Give it to your friend.
I think this guy just tried to pass off his crappy food to me. I just gave it to another coworker, and went about my day. Well, the fucker comes back, wanting faxes. I tell him that it's $2.00/page, sending or receiving. Yeah, it's expensive, but I don't set the prices or the rules. I run through the faxes....
Me: That'll be a total of $x.xx amount.
SC: Really? So expensive!
Me: That's the price I quoted you, and the one that is listed on the board where you got our number.
SC: I don't have that.
Me: *you have GOT to be fucking kidding me* Then I can't release your paperwork until I get some form of payment.
SC: Wait, I grab a card!
Me: *wait for a few minutes, then start serving customers. He shows up, and gets annoyed because I didn't put everything on hold for him. I've got work to do, moron. Management doesn't pay me to sit around* Are you ready?
SC: *drops reward card onto counter* (for the record, the company that I work for has "reward points" that they give drivers of companies so that they can use it towards purchases. It also gives out shower credits for every 50+ gallons that you pump) Can I use my shower to pay for the fax?
Me: What? Of course not! Having a shower credit doesn't transfer into money.
SC: Why not?
Me: Because it doesn't.
SC: *ranting and raving in some other language. I don't care, I've tuned him out at this point. Then he starts bitching about me holding his paperwork*
Me: Sir, I don't care what you think. I expect payment, you knew there was money needed. I don't have any money, so I cannot return your paperwork until I get some. You can call your company, but I cannot accept a shower credit as payments. *because, y'know, it's a SHOWER CREDIT...NOT MONEY* *as this point, I'm getting annoyed. I eventually get on the horn with my boss* B, I need you to come down here.
My SL comes to save the day, and goes through the exact same speeches that I've been giving, but she has a lot more patience than I do. Rinse, repeat for fifteen minutes. First he tries to pay with the shower credit, then he plays the, "I don't speak English card", THEN he claims we're, "not very nice to other drivers of other races". B shuts him down right away. And you know? After all this crap, he pays with a bill that he had in his pocket.
I wanted to strangle that man.
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