*I didn't know where else to put this. The light sucky was warranted so it doesn't particularly belong in the SC area.
A guy comes through and orders 2 whatevers. It rings up as 4.98. He pays, looks at his receipt and says he was over charged.
"It's 2.29 on the board, you charged me 2.49"
I tell him, sorry, theres nothing I can do. The machines are programmed somewhere in Albuquerque and I can't change prices. I'm not even sure he's telling the truth, but thats the only answer I have regardless. He asks for the managers name, I give it to him, he asks for my name, I give it to him.
"I'm not trying to get you in trouble or anything..."
You won't. Even if you try, you won't. I don't manually enter prices for every item of food we have and theres literally nothing to refund without shorting my drawer because the computer says it's correct.
I haven't heard anything about a phone call, I doubt I will. I went and looked at the board after he left, sure enough, its 2.29.
It'll never be fixed though, so I'm looking forward to the next time it happens.
A guy comes through and orders 2 whatevers. It rings up as 4.98. He pays, looks at his receipt and says he was over charged.
"It's 2.29 on the board, you charged me 2.49"
I tell him, sorry, theres nothing I can do. The machines are programmed somewhere in Albuquerque and I can't change prices. I'm not even sure he's telling the truth, but thats the only answer I have regardless. He asks for the managers name, I give it to him, he asks for my name, I give it to him.
"I'm not trying to get you in trouble or anything..."
You won't. Even if you try, you won't. I don't manually enter prices for every item of food we have and theres literally nothing to refund without shorting my drawer because the computer says it's correct.
I haven't heard anything about a phone call, I doubt I will. I went and looked at the board after he left, sure enough, its 2.29.
It'll never be fixed though, so I'm looking forward to the next time it happens.
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