Last week, the cash office printer up and died.
Our local IT person had brought us a "new"(er) printer, but left before installing drivers. It's hooked up via ethernet, and it's similar to my parents HP laser printer, so I just printed out the status sheet and started to install the drivers on both cash office PC's. I actually had it spitting out a freshly printed test page showing it was working when our local IT person walked in.
Her: OMFG WHAT ARE YOU DOING?
Me: Finishing what you didn't finish. Just finished, here's the test print.
Her: NO IT'S SCREWED UP, RARGH YOU SCREWED IT UP I HAVE TO REINSTALL EVERYTHING I'M ON THE PHONE WITH THE HELPDESK NOW! OMG!
me: ????
I'd already fired a few pages through it and it was working fine, the drivers from the old printer even worked, just needed the IP changed.
And seriously, you're "THE IT PERSON", why the fuck are you calling the corporate help desk to install.. printer drivers? Or rather, reconfigure them for a new IP, same drivers work fine on the new printer (same model).
Oh yeah, same IT person failed to install drivers for the new PIN pads on 3 registers (out of 20) when we got new card readers. Hooked them up, but didn't bother installing drivers. That... sucked, really bad, since one of them was our busiest register and it took her several DAYS to fix it. How hard is it to pop the CD in and hook up a USB keyboard? (our registers run Windows XP)
Our local IT person had brought us a "new"(er) printer, but left before installing drivers. It's hooked up via ethernet, and it's similar to my parents HP laser printer, so I just printed out the status sheet and started to install the drivers on both cash office PC's. I actually had it spitting out a freshly printed test page showing it was working when our local IT person walked in.
Her: OMFG WHAT ARE YOU DOING?
Me: Finishing what you didn't finish. Just finished, here's the test print.
Her: NO IT'S SCREWED UP, RARGH YOU SCREWED IT UP I HAVE TO REINSTALL EVERYTHING I'M ON THE PHONE WITH THE HELPDESK NOW! OMG!
me: ????
I'd already fired a few pages through it and it was working fine, the drivers from the old printer even worked, just needed the IP changed.
And seriously, you're "THE IT PERSON", why the fuck are you calling the corporate help desk to install.. printer drivers? Or rather, reconfigure them for a new IP, same drivers work fine on the new printer (same model).
Oh yeah, same IT person failed to install drivers for the new PIN pads on 3 registers (out of 20) when we got new card readers. Hooked them up, but didn't bother installing drivers. That... sucked, really bad, since one of them was our busiest register and it took her several DAYS to fix it. How hard is it to pop the CD in and hook up a USB keyboard? (our registers run Windows XP)
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