Had a gent yesterday that wanted his old membership info from last year's cancellation deleted and purged because we might get hacked just like the other credit bureau that starts with an e. Ok, fair enough, I'll see if there's a way to do that.
But wait, he also wants his whole credit history deleted off our server, and no record of any of his info, Sosh, address, name, anything left. Even if that's possible (which it's not, or at least not from the call center!), he's just going to end up having any existing creditors report next month, and he'll have a file back with us again.
I inform him of this, he requests a sup, I get on the line with one to warm transfer him over, and when I tell the sup the issue, (normally a VERY calm lady) she actually flinched out with " Oh, that's imPOSSible!"
But wait, he also wants his whole credit history deleted off our server, and no record of any of his info, Sosh, address, name, anything left. Even if that's possible (which it's not, or at least not from the call center!), he's just going to end up having any existing creditors report next month, and he'll have a file back with us again.
I inform him of this, he requests a sup, I get on the line with one to warm transfer him over, and when I tell the sup the issue, (normally a VERY calm lady) she actually flinched out with " Oh, that's imPOSSible!"
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