Owner
One thing I ALWAYS did, if a person said that the company's owner said something was okay I would then call the owner.
If I could not get the owner I refused the customer any special deals without hearing from the owner first.
I never got in trouble, because (1) most of the claims were false (2) when the owner had given them a deal he did not mind that I checked first before not making as money as what would normally be charged.
One thing I ALWAYS did, if a person said that the company's owner said something was okay I would then call the owner.
If I could not get the owner I refused the customer any special deals without hearing from the owner first.
I never got in trouble, because (1) most of the claims were false (2) when the owner had given them a deal he did not mind that I checked first before not making as money as what would normally be charged.
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