Hello The Hurting.
Resident crazy person (medicated!) here, with an even more crazy best friend. Here to give you my perspective on the situation you were put in.
FYI, my best friend is schizoaffective (related to, but not exactly, schizophrenia. Which, despite some movies and books, is not 'split personality' aka Dissociative Identity. She's about as severe as one can get without needing supportive care, and she wouldn't be able to function without supportive care without having my husband and I living with her - we act as her carers.
She also acts as one of my carers (my husband is the other); I have both physical and mental disabilities. I like to tell people we're a tripod: all three of us falling over, but supported by the other two.
So. From my perspective:
You're absolutely right. You have no training in handling potentially unstable people. Even those who do have training can screw up badly.*
If a person is unable to function in society on his/her own, in an ideal world (or when I'm Queen of the World!), we'd have carers looking after them. Unfortunately, at present the world is less than ideal.
(Don't get me started on the state of mental health welfare and support. We'll be here for hours.)
It may be worth investigating care support - free, supported-cost or low-cost - and offering such information to this woman when she next shows up. You may need management approval to do this.
* We once had a triage nurse - a NURSE, presumably trained in dealing with 'difficult' patients! - anger A so badly I had to take both A's hands in my own and talk her down to prevent A from taking a swing at her. And this when the nurse had been warned A was schizoaffective.
A is normally perfectly safe to be around; but not when she's scared as hell for my life. We were in the ER because I was very, very sick - and the nurse had come over to tell A to stop crying. :/
Resident crazy person (medicated!) here, with an even more crazy best friend. Here to give you my perspective on the situation you were put in.
FYI, my best friend is schizoaffective (related to, but not exactly, schizophrenia. Which, despite some movies and books, is not 'split personality' aka Dissociative Identity. She's about as severe as one can get without needing supportive care, and she wouldn't be able to function without supportive care without having my husband and I living with her - we act as her carers.
She also acts as one of my carers (my husband is the other); I have both physical and mental disabilities. I like to tell people we're a tripod: all three of us falling over, but supported by the other two.
So. From my perspective:
You're absolutely right. You have no training in handling potentially unstable people. Even those who do have training can screw up badly.*
If a person is unable to function in society on his/her own, in an ideal world (or when I'm Queen of the World!), we'd have carers looking after them. Unfortunately, at present the world is less than ideal.
(Don't get me started on the state of mental health welfare and support. We'll be here for hours.)
It may be worth investigating care support - free, supported-cost or low-cost - and offering such information to this woman when she next shows up. You may need management approval to do this.
* We once had a triage nurse - a NURSE, presumably trained in dealing with 'difficult' patients! - anger A so badly I had to take both A's hands in my own and talk her down to prevent A from taking a swing at her. And this when the nurse had been warned A was schizoaffective.
A is normally perfectly safe to be around; but not when she's scared as hell for my life. We were in the ER because I was very, very sick - and the nurse had come over to tell A to stop crying. :/
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