I took my car for an oil change yesterday, at the dealer from which I bought it in 2010. As I was sitting in their admittedly nice lounge, waiting for my car to be done being serviced, one of the employees approached me. She asked if I wanted to know how much my car was worth, what I could afford if I wanted a newer one, etc. She told me she has a list of people wanting used cars, one of them wanting a 2010 Impala. Mine being a 2007, she declared, was "pretty damn close". Really professional language there, but I digress. Figuring it'd be good entertainment, I went with it. This is where the dealership assumed quite incorrectly that I'm a naive little girl. The employee led me to another employee, who jumped right into showing me cars on his computer. The conversation was something like this.
SD = Stupid Dealer
ME= Not stupid or naive in the least
SD: *shows me a silver Impala* This one is a 2013 and blah blah blah
ME: I love Impalas but I'd prefer it in black.
SD: Ah, you like black cars, huh?
ME: Yep.
SD: You must like washing your car a lot.
ME: *forcing self not to give him a hard glare*
SD: Well we don't have much in black. Here's a Cruze.
ME: I really don't care for the Cruze. I'd like to stay with an Impala.
SD: Here's a Malibu. It's a 2015 and blah blah blah
ME: That might be a bit too new, and too pricey
SD: *continues to show me cars I don't like or can't afford, even talking pricing and payments with me*
ME: Well, thank you. I think I'll just wait on it, maybe keep looking. KTHXBAI
Here's a hint, if you want to sell me, or anyone, a car. First, being professional about your language and behavior might help. Second, it might help to, oh, I don't know, actually LISTEN to the person you're trying to sell to! I don't know how many times I repeated I didn't like the Cruze, that I wanted to stay with an Impala, and he just kept going on, trying to sell me anything but what I was interested in. The other thing? I was quite aware of their scheme already. They'd tried the same line about needing used vehicles to sell with my Dad, trying to get him to trade his truck in a while back. Sorry, dealership, but I'm not naive or stupid. You lose! Good day!
SD = Stupid Dealer
ME= Not stupid or naive in the least
SD: *shows me a silver Impala* This one is a 2013 and blah blah blah
ME: I love Impalas but I'd prefer it in black.
SD: Ah, you like black cars, huh?
ME: Yep.
SD: You must like washing your car a lot.
ME: *forcing self not to give him a hard glare*
SD: Well we don't have much in black. Here's a Cruze.
ME: I really don't care for the Cruze. I'd like to stay with an Impala.
SD: Here's a Malibu. It's a 2015 and blah blah blah
ME: That might be a bit too new, and too pricey
SD: *continues to show me cars I don't like or can't afford, even talking pricing and payments with me*
ME: Well, thank you. I think I'll just wait on it, maybe keep looking. KTHXBAI
Here's a hint, if you want to sell me, or anyone, a car. First, being professional about your language and behavior might help. Second, it might help to, oh, I don't know, actually LISTEN to the person you're trying to sell to! I don't know how many times I repeated I didn't like the Cruze, that I wanted to stay with an Impala, and he just kept going on, trying to sell me anything but what I was interested in. The other thing? I was quite aware of their scheme already. They'd tried the same line about needing used vehicles to sell with my Dad, trying to get him to trade his truck in a while back. Sorry, dealership, but I'm not naive or stupid. You lose! Good day!
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