#1. Store Credit Warranty Idiot: Apparenty our CSM didn't remember how to process those through but I vagly remembered what it was for but I know for sure it's from automotives. The CSM told the customer if he can wait until he comes back from lunch and the SC was like, "We'll can't you get him to sign it while he's on his lunch?
I'ts against the law to make someone work when they are off the clock, idiot!
#2. I felt sorry for this customer but not for the impatient, pushy ones: Apparently for some stupid occurance a DVD was scanned as a different DVD movie for a higher price. He was quite upset and came back to see me for his concern about the price, I did item inquiry and the DVD did scan at that price, I looked at the receipt and sure enough, it wasn't on there and a different upc was replaced from the one he bought. I got a CSM and he told him to go to Courtesy. This woman bitches in line saying "Why is this taking so long, I'm in a hurry, this is ridiculous.
Keep your friggin eyes open and be aware of your surroundings, I'm not the only till open, quit staying at my till and giving me a hard time where you can be at another till and out of there faster but if you stay at my till, DON'T BITCH AND WHINE!!!
I'ts against the law to make someone work when they are off the clock, idiot!
#2. I felt sorry for this customer but not for the impatient, pushy ones: Apparently for some stupid occurance a DVD was scanned as a different DVD movie for a higher price. He was quite upset and came back to see me for his concern about the price, I did item inquiry and the DVD did scan at that price, I looked at the receipt and sure enough, it wasn't on there and a different upc was replaced from the one he bought. I got a CSM and he told him to go to Courtesy. This woman bitches in line saying "Why is this taking so long, I'm in a hurry, this is ridiculous.
Keep your friggin eyes open and be aware of your surroundings, I'm not the only till open, quit staying at my till and giving me a hard time where you can be at another till and out of there faster but if you stay at my till, DON'T BITCH AND WHINE!!!
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