I took a call from a guest room. This woman was upset that earlier in the evening some of our contracted workers staying at the hotel were being loud. Keep in mind that she complained to the afternoon person before I got there for my audit shift.
I apologize and ask her what has been going on. Apparently the guys were coming back from the bar and simply smoking outside (here in Michigan you have to) and yelling back and forth to each other - at the very late time of 830 to 1000 pm.
I simply stated that the men probably did not think that they were bothering anyone since it was not technically our quiet time (after 11pm) She responds with this gem - All men are incapable of behaving.
She checks out the next morning with a discounted rate simply because some dudes made a little bit of noise at a decent hour.
I apologize and ask her what has been going on. Apparently the guys were coming back from the bar and simply smoking outside (here in Michigan you have to) and yelling back and forth to each other - at the very late time of 830 to 1000 pm.
I simply stated that the men probably did not think that they were bothering anyone since it was not technically our quiet time (after 11pm) She responds with this gem - All men are incapable of behaving.
She checks out the next morning with a discounted rate simply because some dudes made a little bit of noise at a decent hour.
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