Today at work i had to put away the load for my dept. It was two pallets, the second one was only about half full. The back rooms in our store are at either end with a hallway that runs the length of the whole store. The main back room/loading dock is at one end, while a smaller room is at the other. I pull the full pallet from the main freezer, near the loading dock down the hall about 75 ft to the doors. Then to my dept to put it away. I return about a half hour later put the empty pallet on the empty trailer and go the freezer for the 2nd pallet. As I start to pull the pallet out I turn around and see a customer standing in the freezer doorway.
SC: sir, i have question about toilet paper
I'm essentially trapped in the freezer the other door is blocked by a pallet of ice we never ordered.
Me: follow me to the sales floor and i will get someone to help you.
I follow behind the guy and grab a 2L soda from one of the pallets on the side. It's something, just in case. He opens the door and I watch as he goes off to the paper goods aisle. I ruin to the nearest phone and call MOD
MOD: hi
Me: it's matt from <dept> and i had a gut follow me into the back freezer.
MOD: What!!
I explain what happened as quick as possible. She has me call the grocery mgr and tell him that the guy wants help and what happened.
MOD: I will be right back their.
A few minute MOD and LP gut come back and I re-enact the situation form my perspective.
MOD: As soon as you finish putting that away com of to the office.
Me: sure
I put the test of the load away in my freezer and then go upstairs to find groc mgr, myself MOD, anf LP guy in the managers office. We all fill out incident reports and then the LP guy puts tougher the tape form the cameras in the are that this occurred. It clearly shows the guy on the sales floor looking at stuff and look when I go by, but makes no move to stop me for help. I am seen bring the pallet back and waking in the freezer. While I am in the freezer the guy come thru the doors and looks around, and heas the 75 feet or so th the freezer. I don't know what will happen to the guy. He left the store before LP could figure out what hppeed exactly.
SC: sir, i have question about toilet paper
I'm essentially trapped in the freezer the other door is blocked by a pallet of ice we never ordered.
Me: follow me to the sales floor and i will get someone to help you.
I follow behind the guy and grab a 2L soda from one of the pallets on the side. It's something, just in case. He opens the door and I watch as he goes off to the paper goods aisle. I ruin to the nearest phone and call MOD
MOD: hi
Me: it's matt from <dept> and i had a gut follow me into the back freezer.
MOD: What!!
I explain what happened as quick as possible. She has me call the grocery mgr and tell him that the guy wants help and what happened.
MOD: I will be right back their.
A few minute MOD and LP gut come back and I re-enact the situation form my perspective.
MOD: As soon as you finish putting that away com of to the office.
Me: sure
I put the test of the load away in my freezer and then go upstairs to find groc mgr, myself MOD, anf LP guy in the managers office. We all fill out incident reports and then the LP guy puts tougher the tape form the cameras in the are that this occurred. It clearly shows the guy on the sales floor looking at stuff and look when I go by, but makes no move to stop me for help. I am seen bring the pallet back and waking in the freezer. While I am in the freezer the guy come thru the doors and looks around, and heas the 75 feet or so th the freezer. I don't know what will happen to the guy. He left the store before LP could figure out what hppeed exactly.
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