A gust calls in and the conversation went like this:
Me: thanks for calling our company, this is Dave, how may I help you?
Guest: Yea Dave, I just checked in and I dont see a welcoming mint on the pillows. Is that something you usually provide?
Me: No but I will be happy to send you some mints if you like
Guest: No, I am just trying to get a better understanding of how your company works. I am just curious as to why you dont put welcoming mints on the pillows. I used to come here all the time and there was always welcoming mints. I am just really confused here.
Me: ok so you dont want me to send welcoming mints?
Guest: No I can go to the store and get mints. I just want to understand why you dont provide them. I mean it would be a very iniviting feature.
Me: I am not sure why we dont provide them
Guest: well I am just really confused. You used to proivide them and now you dont. Surely everyone must be calling you about this
Me: No ma'am you're the first one
Guest: well I dont think you're telling the truth
Me: Ok ma'am how can I help you?
Guest: I guess you cant or you just cant be bothered helping me. I guess I will have to just make do. Might I suggest you tell people when they book that you no longer offer welcoming mints.
Me: I will let management know
The worst part was this lady had a real nasally voice. Irritating
Me: thanks for calling our company, this is Dave, how may I help you?
Guest: Yea Dave, I just checked in and I dont see a welcoming mint on the pillows. Is that something you usually provide?
Me: No but I will be happy to send you some mints if you like
Guest: No, I am just trying to get a better understanding of how your company works. I am just curious as to why you dont put welcoming mints on the pillows. I used to come here all the time and there was always welcoming mints. I am just really confused here.
Me: ok so you dont want me to send welcoming mints?
Guest: No I can go to the store and get mints. I just want to understand why you dont provide them. I mean it would be a very iniviting feature.
Me: I am not sure why we dont provide them
Guest: well I am just really confused. You used to proivide them and now you dont. Surely everyone must be calling you about this
Me: No ma'am you're the first one
Guest: well I dont think you're telling the truth
Me: Ok ma'am how can I help you?
Guest: I guess you cant or you just cant be bothered helping me. I guess I will have to just make do. Might I suggest you tell people when they book that you no longer offer welcoming mints.
Me: I will let management know
The worst part was this lady had a real nasally voice. Irritating
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